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Enterprise Singapore designs and delivers business support programmes that enable local enterprises to grow and compete internationally. In this role, you will administer grants to support our local businesses, improve processes with the latest tools, and perform data analysis to ensure our support creates meaningful impact.
Join a team focused on digital transformation and grants administration, with opportunities to work across different industries, gain stakeholder management experience, and
Make a difference to Singapore's business growth.
Enterprise Singapore designs and delivers business support programmes that enable local enterprises to grow and compete internationally. In this role, you will administer grants to support our local businesses, make process improvements supported by latest technological tools, and perform data analysis to ensure our support creates meaningful impact.
Give Singapore businesses a leg up to access the help they need to grow and succeed.
You will gain firsthand understanding of a wide variety of businesses and their needs, through the management of the grants they receive. You will gain insights of the characteristics and insider view of different industries in Singapore. You will learn what makes businesses successful and the key ingredients to successfully implement business growth strategies, including overseas ventures.
Beyond this, you will contribute to digital transformation projects and process improvement initiatives.
You will build capabilities in stakeholder management communication, and grant administration; and gain hands-on practical adoption of technology tools such as AI for efficiency and customer satisfaction.
Review and assess grant applications according to established criteria and guidelines, ensuring close adherence to service standards
Respond professionally and promptly to stakeholder enquiries about grant requirements and application processes.
Maintain accurate records and ensure all documentation meets compliance standards.
Manage complex cases and escalations effectively, seeking guidance when needed.
Assist in digitalisation projects aimed at improving operational efficiency and grant processing workflows.
Participate in User Acceptance Testing (UAT) for new systems, providing feedback to ensure they meet operational requirements.
Experience: 2- 4 years of experience; any prior experience in grant administration or operations would be beneficial. Familiarity with process transformation and building systems will be a bonus.
Skills: Good written and verbal communication skills. Abilities in problem solving and effective time management
Mindset: Detail-oriented, eager to learn and takes initiative, committed to delivering quality work with professionalism and uncompromised integrity.