Senior Engineering Operations Specialist

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 1,800,000 - 2,800,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an experienced Engineering Solutions professional to lead project initiation, planning and client engagements for major infrastructure and engineering programs in Taguig, Philippines. The role emphasizes cross-functional collaboration, risk management, and the development of engineering playbooks and SOPs.

You will mentor engineering technicians, map client processes to JLL standards, review business continuity plans, and ensure timely delivery of high-quality

Qualifications

• Bachelor's degree in Engineering or related field; Master's degree preferred.
• 5+ years of experience in engineering solutions, preferably in a consulting or client-facing role.
• Strong knowledge of engineering processes, tools, and methodologies.
• Excellent leadership, communication, and presentation skills.
• Proven ability to manage complex projects and client relationships.
• Experience with business continuity planning and risk management.
• Proficiency in relevant software and platforms (e.g., BMS, SharePoint, CAR tools).

Responsibilities

• Lead document review, solution summary, renewal and kickoff meetings to assess client needs.
• Demonstrate deep understanding of products, including CAR tools, Dynamic Service and OnePM; articulate service pillars.
• Prepare and deliver client presentations and write-ups.
• Review and input on client Business Continuity Plans and Emergency Response Plans.
• Initiate and update engineering training plans and job descriptions for HR.
• Develop and maintain engineering risk registers and site due diligence assessments.
• Support engineering KPI tracking and integration with client SLAs.

Skills

Leadership

Communication

Project management

Client engagement

Presentation

Education

Bachelor's degree in Engineering

Master's degree preferred

Tools

BMS

SharePoint

CAR tools

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

• Project Initiation and Planning: Lead document review, solution summary, renewal and join project kickoff meetings to assess client needs and infrastructure Provide content for solution development Lead key subject matter expert sessions
• Technical Expertise (preferred): Demonstrate deep understanding of relevant products, including CAR tools, Dynamic Service and OnePM Articulate our pillars of services, including platform and MTS solutions Develop and maintain engineering playbooks, logbooks, SSOW, and SOP / EOP templates Develop and maintain engineering training material Identify and map client engineering processes to JLL processes
• Client Engagement: Prepare and deliver client presentations / client write ups Prepare and deliver all key engineering transitions based on the document checklists Review and provide input on client Business Continuity Plans (BCP), provide and update Emergency Response Plans (ERPs) Establish, updated and validate incident and escalation call trees Identify access requirements to client systems (BMS, SharePoint, compliance, etc.) Validate client systems
• Team Leadership and Development: Support early onboarding of key engineering roles Provide initial virtual training of engineering technicians Provide initial review of new engineering roles Provide, review and update standard engineering job descriptions to HR Initiate skill assessments for onboarded staff Develop and implement engineering training plans Conduct interviews for key engineering roles Provide engineering talent with growth opportunities
• Quality Assurance and Risk Management: Investigate incidents and provide recommendations Develop, validate and maintain engineering risk registers Conduct site due diligence assessments Review and improve adoption status of client-facing programs like RCM
• Commercial and Operational Support: Contribute to individual commercial elements including and such as calculation of man hours and gearing ratios Utilize platforms for recording pricing data to ensure uniformity Provide manpower utilization to work orders / GFAs etc. Engage in and review status based on SLAs Establish, review and validate Engineering KPIs like Uptime and Response times Customize JLL BCP Playbook and Site Field Manual for account teams and all other key transition activities
• Continuous Improvement: Participate in the Engineering Fraternity to share knowledge and best practices Stay updated on industry trends and emerging technologies

Qualifications

• Bachelor's degree in Engineering or related field; Master's degree preferred
• 5+ years of experience in engineering solutions, preferably in a consulting or client-facing role
• Strong knowledge of engineering processes, tools, and methodologies
• Excellent leadership, communication, and presentation skills
• Proven ability to manage complex projects and client relationships
• Experience with business continuity planning and risk management
• Proficiency in relevant software and platforms (e.g., BMS, SharePoint, CAR tools)

Location: On-site -Taguig, Philippines

This challenging role offers the opportunity to work with diverse clients, lead innovative engineering solutions, and contribute to the growth and success of our organization.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

For further information, visit jll.com.