Senior Endpoint Engineer – Modern Endpoint Management

S.C. Johnson Philippines ROHQ; Philippines; Hybrid; PHP 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive pay

Health care benefits

Gym inside office

Career development plan

Job summary

SC Johnson Philippines ROHQ is seeking a Modern Endpoint Engineer to lead end-to-end endpoint management across Windows, iOS, and macOS platforms. You will work with Service Owners and MSPs to deliver reliable endpoint services, drive improvements, and support global teams with 3rd-level operational guidance.

The role requires a Bachelor’s degree in a related tech field, 3+ years in a global enterprise service, and strong communication and design thinking skills.

Qualifications

• Bachelor’s degree in information systems, computer science or related technical discipline.
• Minimum 3 years of experience with a global enterprise-level service.
• Experience in Endpoint and Desktop Management space including but not limited to systems design, implementation and support.
• The ideal candidate will have a skill‑set that includes a wide breadth of infrastructure related technologies.
• Excellent written and verbal communication skills.
• User-centric design thinking.
• Assimilate new information quickly.

Responsibilities

• Lead continuous improvement initiatives for Modern Endpoint Management solutions and drive process, system, and product enhancements.
• Design and build modern endpoint solutions (Windows, iOS, macOS) for SCJ application and infrastructure owners, including device management.
• Stay current with industry trends and collaborate with Service Owners to maintain expertise across the endpoint ecosystem (hardware, OS, apps, security).
• Ensure MSP compliance with standards and SLAs/XLAs, act as escalation point, and monitor performance metrics.
• Partner with Service Owners to innovate solutions, define priorities, and ensure adherence to infrastructure management processes (change, work, problem management).
• Manage vendor and partner relationships, coordinate escalations, and lead or contribute to strategic and operational projects.
• Provide documentation, strategic planning support, and 3rd-level operational support, including off‑hours coverage for global teams.

Skills

Endpoint Management

Infrastructure design

Communication skills

User-centric design thinking

Global collaboration

Problem solving

Education

Bachelor’s degree in information systems, computer science or related technical discipline

Tools

Microsoft Certification

JAMF Certification

Job description

SC Johnson Philippines ROHQ is seeking a Modern Endpoint Engineer to lead end-to-end endpoint management across Windows, iOS, and macOS platforms. You will work with Service Owners and MSPs to deliver reliable endpoint services, drive improvements, and support global teams with 3rd-level operational guidance.

The role requires a Bachelor’s degree in a related tech field, 3+ years in a global enterprise service, and strong communication and design thinking skills.