Senior Director, Enterprise Client Success

OpenText; Philippines; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

OpenText is seeking a seasoned Client Success leader to drive value and growth for enterprise clients in a cloud environment. You will lead a team of Client Managers, champion the voice of the client, and shape adoption strategies to deliver meaningful business outcomes.

Join OpenText to influence senior stakeholders and foster a high-performing, client-first culture across global accounts. This role is based in the Philippines with onsite responsibilities and collaboration across Sales,

Qualifications

• 10+ years of experience in client success, account management, or sales in enterprise environments.
• Proven track record of leading teams and driving client retention and growth.
• Strong business acumen with the ability to influence senior stakeholders.
• Experience working cross-functionally in global, matrixed organizations.

Responsibilities

• Lead and inspire a team of Client Managers to deliver exceptional cloud customer experiences.
• Drive client value, retention, and growth across a portfolio of enterprise clients.
• Shape adoption strategies that help clients achieve meaningful business outcomes.
• Influence executive stakeholders and champion the voice of the client.
• Build a high-performing, collaborative, and client-first team culture.

Skills

Client leadership

Enterprise account management

Cross-functional collaboration

Stakeholder influence

Job description

OpenText is seeking a seasoned Client Success leader to drive value and growth for enterprise clients in a cloud environment. You will lead a team of Client Managers, champion the voice of the client, and shape adoption strategies to deliver meaningful business outcomes.

Join OpenText to influence senior stakeholders and foster a high-performing, client-first culture across global accounts. This role is based in the Philippines with onsite responsibilities and collaboration across Sales,