Senior Collections Specialist

Nezda Technologies, Inc.; Philippines; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Nezda Technologies, Inc. in Manila is seeking a Senior Collections Analyst to lead B2B collections strategies, resolve disputes, and drive down DSO for our US operations, working night shifts.

You will manage high-value accounts in a 100% onsite role, collaborate with cross‑functional teams in a global shared services setup, and apply HighRadius to optimize cash flow while communicating effectively with stakeholders.

Qualificações

• 5+ years of B2B collections / accounts receivable experience.
• Hands-on with HighRadius Collections module.
• Proven dispute management and deduction resolution experience.
• Experience in a shared services or multinational setup.
• Excellent communication for stakeholder management.
• Willing to work 100% onsite in Manila during US hours.

Responsabilidades

• Execute target B2B collection strategies to lower DSO.
• Manage portfolio customer accounts with proactive outreach.
• Resolve disputes and deductions in a timely manner.
• Collaborate with cross-functional teams in a shared services environment.

Conhecimentos

5+ years

Dispute management

Deduction resolution

DSO reduction

Excellent communication

Night shift

Ferramentas

HighRadius Collections module

Descrição da oferta de emprego

Senior Collections Analyst | Full Onsite (Manila) | Night Shift (US Hours)

Are you a B2B Collections expert with hands-on experience in HighRadius? We are looking for a Senior Collections Analyst to lead collections strategies, streamline dispute resolutions, and actively drive down DSO for our US operations.

About the Company

We are a global organization growing our Finance team in Manila. Our shared services unit provides high-impact support to multinational operations, combining data-driven strategies with collaborative team culture to deliver financial excellence.

About the Role

As a Senior Collections Analyst based in Manila, you will play a central role in driving B2B collections strategies, resolving customer disputes, and managing deductions. Operating during US business hours, you will directly influence key financial metrics and optimize overall cash flow.

Key Responsibilities

• Execute target B2B collection strategies to optimize cash collection and lower Days Sales Outstanding (DSO).
• Manage portfolio customer accounts, maintaining consistent and professional outreach.
• Resolve customer disputes and deductions in a timely and structured manner.
• Collaborate closely with cross-functional stakeholders in a shared services environment to address root-cause payment delays.

Must-Have Qualifications

• 5+ years of B2B collections / Accounts Receivable experience.
• Hands-on experience using the HighRadius Collections module.
• Proven track record in dispute management, deduction resolution, and DSO reduction.
• Prior experience in a shared services or multinational corporate setup.
• Excellent verbal and written communication skills for stakeholder management.
• Must be willing to work 100% Onsite in Manila, Philippines.
• Must be comfortable working the Night Shift aligned with US business hours (8:00 PM – 5:00 AM / 9:00 PM – 6:00 AM).

Good-to-Have

• Demonstrated success in leading process improvement projects that yielded measurable DSO reductions.

Why Join Us

• Impact Financial Growth: Play a pivotal role in reducing DSO and sharpening receivables strategies.
• Global Exposure: Work directly within a shared services framework supporting multinational US operations.