Senior Client Success Executive (Philippines)

Ecomobi; Hinoba-an; On-site; PHP 670,000 - 1,116,000; Full time

Benefits offered by this job

Base salary + allowances

Lunch allowance

Laptop allowance

Parking allowance

13th month salary

Annual leave

Job summary

Ecomobi in Taguig is seeking a Senior Client Success Executive to act as a brand ambassador, understanding clients’ businesses and coordinating with internal teams to deliver Content Commerce campaigns.

You will manage 3–5 major accounts, nurture client relationships, upsell, and collaborate with KOLs, production houses, and vendors to hit GMV targets while monitoring P&L and deadlines.

Qualifications

• Bachelor’s degree in Marketing or equivalent required.
• Strong knowledge of digital and influencer marketing.
• Excellent communication and problem-solving abilities.
• Minimum 3+ years in a similar role or 1 year as Account Manager.

Responsibilities

• Manage 3–5 large client accounts concurrently and build strong relationships.
• Coordinate with planners, creators, and production teams on Content Commerce projects.
• Monitor campaigns from briefing to reporting and ensure timely delivery.
• Advise clients and resolve issues on the spot.
• Oversee P&L and ensure project profitability.

Skills

Digital marketing

Influencer marketing

Communication

People skills

Time management

Presentation skills

Strategic thinking

Education

Bachelor’s degree in Marketing or equivalent

Job description

Our Story

Ecomobi is Southeast Asia’s leading Creator Commerce Ecosystem — where technology, data, and creativity converge to redefine how brands grow in the digital age.

Built on deep expertise in affiliate marketing and social commerce, we deliver end-to-end, full-funnel growth solutions that span the entire value chain: from cutting-edge technology infrastructure and affiliate platform development, to strategic partner acquisition, precision campaign optimization, livestream commerce enablement, and integrated influencer marketing at scale.

At the heart of our ecosystem is an unparalleled network of nearly 2 million publishers, 300,000+ creators, and 2,000+ premium brand partners across APAC — a community we have cultivated through performance-driven partnerships and a relentless focus on measurable impact. Trusted by world-class brands including Lazada, Unilever, and L’Oréal, we don’t just connect brands with audiences — we engineer growth outcomes backed by data and powered by innovation.

As we continue to expand our footprint across Southeast Asia and beyond, we are looking for exceptional talent who share our ambition to shape the future of the creator economy.

JOB DESCRIPTION

Job title: Senior Client Success Executive

Department: Direct Brand

Company: Ecomobi

Location: 1805 Park Triangle Corporate Plaza, BGC Taguig City

Level: Senior

Responsibility

Campaign Operation

• Be a brand ambassador that comprehends client’s business to communicate with internal teams.
• Be initiative in account management tasks: meet up with clients,, take briefs, brainstorm, research about brand/ KOL/ consumer insights, etc
• Coordinate with Planner & Creator Management team for Content Commerce projects, including Content planning, KOL/ KOC profiles, GMV target, timeline, investment (like advertising, production, logistics), concept, digital assets (teasing video,..)
• Coordinate with Live Production team for TSP projects including Schedule planning, set GMV target, project timeline
• Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management, tracking & report).
• Be highly organized and accountable for deadlines, status reports and internal reviews – Predict problems that may arise and prepare solutions
• Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin

Client Relationship

• Be responsible for managing 3-5 big client accounts in parallel smoothly
• Build and maintain client relationships for both existing and new client
• Ensure retain & upsell for existing client and expand portfolio of new client
• Connect and work with suppliers/ vendors (KOLs, Production house,…).
• Conduct Report/ Business review as per request
• Be able to solve problem and advise client on the spot

Competencies

• Qualifications: Bachelor’s degree (Marketing major or equivalence is a referral).
• Knowledge in communication and marketing, especially Digital marketing, Influencer Marketing;
• Be a Problem Solver with a positive "I CAN DO" attitude.
• At least 3+ years of experience in a similar position and industry, or at least 1 year experience as a Account Manager
• Strong in Digital Marketing or Influencer Marketing
• Experience in Influencer Marketing as TSP/ TAP agency or E-commerce enabler is a plus
• Be stable under pressure and have a strong sense of urgency.
• Must be effective at multitasking, time management, presentations skills, strategic and innovative thinking.
• Strong people skills and a team player.
• English requirement: Working Proficiency

Benefits

• Monthly income: Base salary + allowances
• Lunch allowance, Laptop allowance, Parking allowance
• Competitive compensation package with performance-based incentives.
• Professional and dynamic working environment with opportunities to work on cutting-edge projects.
• Access to training programs focused on industry trends, technical skills, and personal development.
• Collaborative culture with talented colleagues who are leaders in the affiliate and influencer marketing space.
• Annual leave: 5 days/year (after the completion of 1 year of employment.). Employees get 1 day off on their birthday.
• Fund for Training & Development: annual training budget according to rank; the company also frequently organizes internal training courses and training with external instructors.
• Bonuses for holidays and special occasions; 13th month salary; bonus based on working performance(quarterly) and Salary review twice a year
• Personal Healthcare Insurance besides Social and Medical Insurance; annual health check-up
• Teambuilding: from 2-3 times/year, both local and overseas
• International working environment with foreign colleagues and partners
• Opportunities for professional training on jobs and skills