Senior Catering Crew Manager & Training Lead

Oceanic Services; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Oceanic Services in Manila is seeking an experienced crewing specialist to manage the catering crew pool, screen candidates based on culinary competency, vessel experience, and client requirements, and ensure readiness for deployment.

You will forecast demand, plan rotations, coordinate training, and integrate ShipSure data to drive performance, retention, and continuous improvement across the end-to-end crew lifecycle. Strong leadership and reporting skills are essential for success.

Qualifications

• Extensive experience in catering, hospitality, or food operations, preferably ship catering.
• Experience in crewing, marine HR, or workforce planning.
• Knowledge of food cost control, menu planning, and victualing management.
• Experience assessing crew performance and identifying development needs.
• Strong planning, coordination and decision-making skills.
• Understanding of end-to-end crew lifecycle (assessment, training, deployment).

Responsibilities

• Own catering crew pool management and recruitment alignment by maintaining full visibility of candidate pipeline and screening based on culinary competency, vessel experience, and client requirements.
• Forecast demand, review rotation plans, and assign crew based on performance history and client compatibility for optimal fit.
• Drive structured crew development by assessing appraisals, feedback, and debrief inputs, identifying training needs and promotion readiness, and defining clear career pathways.
• Own training planning and integration of Oceanic into crewing processes by identifying candidates for training programs and embedding training into deployment decisions.
• Monitor pool strength and performance outcomes by tracking key indicators and driving continuous improvement in planning, development, and catering standards.

Skills

Crew planning & scheduling

Workforce forecasting

Crew performance assessment

Training coordination

Communication & reporting

Tools

ShipSure

Job description

Oceanic Services in Manila is seeking an experienced crewing specialist to manage the catering crew pool, screen candidates based on culinary competency, vessel experience, and client requirements, and ensure readiness for deployment.

You will forecast demand, plan rotations, coordinate training, and integrate ShipSure data to drive performance, retention, and continuous improvement across the end-to-end crew lifecycle. Strong leadership and reporting skills are essential for success.