Senior Business & Market Intelligence Analyst

QBE Group Shared Services Centre; Taguig; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

QBE Group Shared Services Centre in Taguig, Metro Manila, is seeking a senior analytics professional to lead measurement, KPIs, and dashboards. You will provide self-service reporting, oversee analytics processes, and drive insights for portfolio performance.

Responsibilities include mentoring the analytics team, engaging stakeholders, and ensuring data integrity across reporting outputs. Postgraduate qualification is preferred, with relevant BI experience in insurance/financial services.

Qualifications

• Postgraduate degree or equivalent.
• Experience in people leadership and team management.
• Business intelligence development experience in insurance or financial services.

Responsibilities

• Design and develop key measurement capabilities and strategic reporting initiatives.
• Interpret measurement results and recommend improvements to business partners.
• Ensure data integrity by reviewing gaps and inconsistencies in data used for reporting.
• Collaborate with business partners to design measurement reporting and KPIs based on requirements.
• Provide subject matter expertise on enterprise data platform development for consistent metric definitions.
• Partner with various functions to support business needs and initiatives.
• Improve reporting processes and tools to ensure portfolio profitability and growth.
• Establish and maintain effective stakeholder relationships.
• Manage team deliverables and workload prioritisation.
• Coach and mentor team members, contribute to team development and assess performance needs.

Skills

Analytical Thinking

Business Intelligence

Data Analysis

Stakeholder Management

Team Management

Decision Making

Negotiation

Insurance Claims Management

Education

Postgraduate Degree

Data Analytics Certificate

Job description

• Postgraduate Degree.

Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to collaborate with business leaders to establish measurement frameworks, create KPIs and dashboards, and provide self-service reporting tools to enhance business outcomes. Additionally, the role involves generating advanced analytics, overseeing reporting processes, managing team performance, leading stakeholder engagements, and identifying trends in insurance portfolios for informed decision-making. The role also includes developing and maintaining both regular and ad hoc reporting needs.

Responsibilities

• Design and develop key measurement capabilities and strategic reporting initiatives.
• Interpret measurement results and recommend improvements to business partners.
• Ensure data integrity by reviewing and troubleshooting gaps and inconsistencies in data used for reporting.
• Collaborate with business partners to design measurement reporting and KPIs based on requirements.
• Provide subject matter expertise on enterprise data platform development for consistent metric definitions.
• Partner with various functions to support business needs and initiatives.
• Improve reporting processes and tools to ensure portfolio profitability and growth.
• Establish and maintain effective stakeholder relationships.
• Manage team deliverables and workload prioritisation.
• Coach and mentor team members, contribute to team development and assess individual performance for coaching and development needs.

Work Experience

• Necessary Work Experience includes: Moderate relevant experience.
• Preferred Work Experience includes: Experience in people leadership and team management.
• Experience in managing reports and data analytics projects.
• Business intelligence development experience in insurance or financial services.

Qualifications

• Tertiary Degree or equivalent combination of education and work experience.
• Postgraduate Degree.
• Certificate in Information Management, Data Analytics, Data Science, or Statistics.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency

Occasional (approximately 5-10 trips annually)

US Only - Physical Demands

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

Skills

Analytical Thinking, Business Intelligence Applications, Business Management, Critical Thinking, Customer Service, Data Analysis, Decision Making, Insurance Claims Management, Intentional collaboration, Managing performance, Negotiation, Risk Management, Stakeholder Management, Team Management, Warehousing Operations

• Postgraduate Degree.

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.