Senior Business Continuity & Incident Lead

Google Operations Center; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health care coverage

Parental leave

Onsite meals and snacks

Job summary

Google Operations Center is seeking an experienced professional to support resiliency and incident management across the organization. You will participate in business impact analyses, draft continuity plans, and coordinate resilience testing with owners and stakeholders.

The role emphasizes strong communication, rapid data consolidation, and leadership during incident responses, interfacing with Security, Privacy, Legal, and Engineering teams.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience within Business Continuity, Business Operations, Enterprise Risk Management, Workforce Management Security Operations, Disaster Recovery, or Incident Management spaces.
• Strong communication skills demonstrated with experience coordinating with groups of stakeholders to drive outcomes.

Responsibilities

• Assist in resiliency planning processes including business impact analysis and drafting continuity/incident management plans.
• Facilitate Business Resilience Plan testing with business owners and stakeholders.
• Lead communication by fielding information requests, consolidating data, and drafting leadership reports.
• Monitor risk systems for notifications, triage interruptions, and coordinate response procedures.
• Lead and assist during incident response, setting priorities and coordinating personnel.
• Build relationships with cross-functional stakeholders across product areas, Security, Privacy, Legal, and Engineering.

Skills

Business Continuity

Incident Management

Stakeholder Communication

Education

Bachelor's degree

Job description

Google Operations Center is seeking an experienced professional to support resiliency and incident management across the organization. You will participate in business impact analyses, draft continuity plans, and coordinate resilience testing with owners and stakeholders.

The role emphasizes strong communication, rapid data consolidation, and leadership during incident responses, interfacing with Security, Privacy, Legal, and Engineering teams.