Senior Business Consultant

SimCorp; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

SimCorp Manila Delivery Center is seeking a senior outreach and product liaison to manage complex business issues for APAC clients. You will differentiate outreach from product development, coordinate with third parties, and own internal follow-ups for clear, efficient resolutions.

You will build relationships with Custodians, Asset Managers and Fund Administrators, contribute to data mapping initiatives, and mentor junior teammates in a hybrid, 2x weekly in-office setup.

Qualifications

• Experience with post-trade processes and data mapping in asset servicing is a plus.
• Senior communication skills with custodians and asset managers.
• Ability to operate across APAC hours with EMEA overlap.

Responsibilities

• Decides which business issues are outreach and which are product development responsibilities
• Collaborates with product development to resolve change requests
• Answers all business questions that are not standard
• Hosts work sessions with third parties
• Follows up with mapping discrepancies between AFT and internal to SimCorp
• Owns internal follow-up-processes on topics and requirements addressed to SimCorp
• Develops and maintains relationships with external parties, acting as the primary point of contact during the outreach process
• Continuously identify opportunities to improve outreach process and documentation of best practices, with a focus on enhancing efficiency and the overall customer experience
• Provides guidance to junior team members, acting as a multiplicator

Skills

Data mapping

Asset management knowledge

Stakeholder communication

APAC/EMEA time flexibility

Job description

Who we are Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading!

Why is this important to us?

This role ensures business issues are clearly managed, distinguishing outreach from product development responsibilities. By resolving complex questions, hosting sessions with third parties, and following up on discrepancies, you keep processes efficient and transparent. You’ll be the primary contact for external partners, supporting collaboration, managing escalations, and owning internal follow-ups. Building good relationships and ensuring requirements are addressed helps us deliver seamless solutions and build client trust.

What you will be responsible for

• Decides which business issues are outreach and which are product development responsibilities
• Collaborates with product development to resolve business issues, change requests
• Answers all business questions that are not standard
• Hosts work sessions with third parties
• Follows up with mapping discrepancies between AFT and internal to SimCorp
• Responsible for individual party outreach as per assignment
• Reaches out to third parties if additional information or collaboration is required, sends escalations to client
• Owns internal follow-up-processes on topics and requirements addressed to SimCorp
• Develops and maintains relationships with external parties, acting as the primary point of contact during the outreach process
• Continuously identify opportunities to improve outreach process and documentation of best practices, with a focus on enhancing efficiency and the overall customer experience
• Provides guidance to junior team members, acting as a multiplicator

What we value

• Understands the custodian and asset management players in the client’s home market, their specifics and legal environment to a fair extent
• Has experience with post trade processes until fund accounting starts
• Understands what order executions, settlements and reconciliations are
• Knows what a SWIFT messages are and their contents
• Understands general interfacing challenges
• Understands general testing processes and requirements in a project
• Experience in onboarding within Asset Management / Asset Servicing industry (SimCorp Dimension or equivalent)
• Expertise in data mapping topics

Other requirements:

• Is senior enough to handle persona specific business communication with Custodians, Asset Managers and ManCos/Fund Administrators
• Speaks the client’s language (besides English) or at least sufficiently understands the culture of the country the client resides in
• Located in the same region the client is in, e.g., in EMEA if it is a German client (that's a must)
• Ability to work both on one's own and collaboratively within a team
• Ability to navigate an environment with missing or incomplete information and manage discrepancies

Other requirements (Primary)

• APAC with flexibility in EMEA hours (depending on business needs)
• Hybrid working arrangement (2x a week in office)

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, customer success driven and caring environment
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and welcoming colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but promotes Diversity, Equity, and Inclusion, creating a truly inclusive and empowering environment
• SimCorp proudly announces the official certification of its Manila Delivery Center as a Great Place To Work, a notable milestone within just two and a half years of operations.
• This certification which was acquired in November 2023, underscores SimCorp's commitment to promoting a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees.
• We are also honored to have been voted as a WealthTech100 company for three consecutive years.
• The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.

Discover more about our culture, recruitment process, and commitment to promoting meaningful work