Senior Business Capability Manager

Globe Telecom; Taguig; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Globe Telecom is seeking a Business Capability Analyst Manager to bridge business intent and technical execution. You will refine product requirements into complete functional specifications that technology teams can build against.

This role emphasizes identifying gaps, asking the right questions, and ensuring requirements are traceable and aligned with business goals across Architecture, Product and Vendor partners.

Qualifications

• Minimum 10 years of experience as a Business Analyst in a software or technology environment.
• Experience working in cross-functional delivery teams with Product, Tech, and Architecture.
• Exposure to third-party vendors or system integrators is an advantage.

Responsibilities

• Review and refine BRDs and experience journeys produced by the Product team.
• Define clear acceptance criteria and business rules for each requirement.
• Develop and maintain accurate functional documentation, standards, and procedures throughout the delivery lifecycle.
• Support end-to-end project delivery in collaboration with internal teams and technology partners.
• Contribute to simplification and standardization of complex architectures and solutions.
• Engage with stakeholders to clarify, align, and sign off on requirements.

Job description

Globe Telecom is seeking a Business Capability Analyst Manager to bridge business intent and technical execution. You will refine product requirements into complete functional specifications that technology teams can build against.

This role emphasizes identifying gaps, asking the right questions, and ensuring requirements are traceable and aligned with business goals across Architecture, Product and Vendor partners.