Senior Business Analyst – Fintech / Digital Wallet Platform

Whiteblue; Manila; On-site; PHP 3,078,817 - 4,310,344; Full time

Job summary

Whiteblue is looking for a Senior Business Analyst to drive analysis for their Fintech/Digital Wallet Platform. The role demands strong experience in the fintech domain, with responsibilities including leading requirement workshops and collaborating with engineering teams. Candidates should have robust API integration knowledge along with mentoring capabilities.

The position is hybrid/remote, requires 6-10 years of experience, and offers opportunities for professional growth.

Qualifications

• 6-10 years of experience in a relevant business analysis role.
• Strong understanding of payment gateway and financial integration concepts.
• Excellent communication and workshop facilitation skills.

Responsibilities

• Lead requirement workshops and discussions with stakeholders.
• Document and analyze wallet operating models and transaction workflows.
• Mentor junior Business Analysts and ensure quality outputs.

Skills

Digital wallet ecosystems

Business analysis

API-based integrations

Agile/Scrum delivery

Analytical skills

Stakeholder management

Tools

JIRA

Confluence

Visio

Draw.io

Job description

Senior Business Analyst – Fintech / Digital Wallet Platform

Drive fintech wallet platform analysis, workflows, and stakeholder requirements.

Full Time

Hybrid / Remote

Experience: 6-10 years

Responsibilities

• Lead requirement workshops and stakeholder discussions
• Understand and document wallet operating models and transaction workflows
• Prepare functional requirements, user stories, and acceptance criteria
• Collaborate with architecture and engineering teams on integration-heavy platforms
• Analyze settlement, reconciliation, payout, refund, and reversal workflows
• Support MVP scope definition and phased rollout planning
• Identify requirement gaps, ambiguities, and dependency risks
• Support UAT planning and production readiness activities
• Mentor and guide junior Business Analysts, support task allocation, review deliverables, and ensure quality of BA outputs across the team

Qualifications

• Strong understanding of digital wallet ecosystems and fintech platforms
• Knowledge of closed-loop, semi-closed, and open-loop wallet concepts
• Understanding of ledger, settlement, reconciliation, and payout workflows
• Awareness of refunds, reversals, and transaction lifecycle management
• Understanding of payment gateway and financial integration concepts
• Awareness of KYC/AML and auditability concepts
• Strong understanding of API-based and event-driven integrations
• Awareness of scalability, HA, DR, and operational readiness concepts
• Strong business analysis and requirement elicitation skills
• Excellent workflow documentation and process mapping capability
• Experience working in Agile/Scrum delivery models
• Strong analytical and problem-solving capability
• Experience with JIRA, Confluence, Visio, Draw.io, or similar tools

Good to Have

• Prior experience in wallet, fintech, banking, or payments platforms
• Exposure to Kafka/event-driven architectures
• Understanding of cloud-native and microservices ecosystems
• Knowledge around various compliance and regulatory frameworks for payment domain

Soft Skills

• Strong stakeholder management capability
• Excellent communication and workshop facilitation skills
• Strong ownership and collaboration mindset
• Ability to mentor, coach, and manage junior BAs with a collaborative and growth-oriented approach
• Willingness to travel to client locations – domestic and international
• Willingness to work across different time zones, including Manila, Philippines (PHT – UTC+8)