Senior Billing Coordinator (Pooling)

White & Case Global Operations Center Manila; Makati; On-site; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Hybrid work setup

Job summary

White & Case Manila is seeking a Senior Billing Coordinator to support the firm’s billing cycle from Makati in a hybrid setup. You will prepare, edit and finalize bills with coordination across Partners, staff and management, and generate standard WIP, AR, and Timekeeper Utilization reports.

Responsibilities include processing client invoices in Elite 3E, submitting electronic bills, reconciling billing backups, and maintaining billing data integrity.

Qualifications

• Bachelor’s degree in Business or related field; billing/admin experience is a plus.
• Strong written and verbal communication with excellent interpersonal skills.
• Proficient in Microsoft Word, Outlook, Excel and PowerPoint.
• Highly organized, detail-oriented, able to manage multiple priorities and tight deadlines.
• Capable of handling confidential information with discretion.
• Remote/AMERICAS shift familiarity; hybrid work setup (3 days onsite: Tue–Thu) and PH holiday support.

Responsibilities

• Generate, edit and finalize client invoices in Elite 3E per global agreements and policies.
• Prepare, submit and monitor electronic bills via eBilling Hub; resolve issues promptly.
• Compile and reconcile billing back-ups and 3E records to fix invoices and disbursement issues.
• Produce standard billing reports (WIP, AR, Timekeeper Utilization) for partners and stakeholders.
• Maintain accurate client/matter/phase/task/activity data in the billing system.
• Handle billing inquiries from shared mailboxes; coordinate with Cash Receipts and AP and support audit docs.
• Plan and track multiple billing assignments; communicate status updates clearly.
• Maintain confidentiality and uphold firm procedures and service standards.

Skills

Communication skills

MS Office

Organizational skills

Stakeholder management

Education

Bachelor's degree in Business

Tools

Elite 3E

eBilling Hub

Job description

Senior Billing Coordinator

Full time | Makati | Hybrid

This will support the firm’s billing cycle by preparing, editing, and finalizing bills with coordination with the Partners and other legal staff, Practice Assistants, Inventory Managers and Revenue Controllers, Finance Managers, and other employees. The Senior Coordinator, Billing is also responsible for preparing standard reports for Work in Progress (WIP), Accounts Receivables (AR), and Timekeeper Utilization.

This role will provide general support for Billing operations, including Key Clients, Specific Office, or Specific Section, among others:

• Generate, edit and finalize client invoices in Elite 3E in line with global agreements, Firm policies and tax or statutory requirements
• Prepare, submit and monitor electronic bills via eBilling Hub, ensuring accurate upload and timely resolution of any billing issues
• Compile, review and reconcile billing back-ups and supporting documents, researching 3E records to correct invoices and personal disbursement issues
• Produce standard billing reports (WIP, AR and Timekeeper Utilization) and support basic analysis for partners and other stakeholders
• Maintain accurate client, matter, phase, task and activity data in the billing system as requested by authorized parties
• Handle billing-related requests and inquiries from shared mailboxes, coordinating with Cash Receipts and Accounts Payable and supporting audit documentation
• Plan, prioritize and track multiple billing assignments, ensuring deadlines are met and status updates are communicated clearly
• Build strong working relationships across the Firm, exercise sound judgment, maintain strict confidentiality and uphold Firm procedures and service standards

Qualifications

• Bachelor’s degree in Business or a related course, with relevant billing or administrative experience an advantage
• Strong written and verbal communication skills with excellent interpersonal skills and effective stakeholder management
• Proficient in Microsoft Word, Outlook, Excel and PowerPoint
• Highly organized, detail and solutions oriented, with strong follow through and the ability to manage multiple priorities and tight deadlines
• Trusted in handling confidential information, able to stay calm under pressure and maintain a positive, professional approach
• Proactive team player with strong self-motivation, determination and the ability to work both independently and collaboratively
• Prior experience as a Remote, Executive or Administrative Assistant in a large international law firm or similar organization is a plus; legal background an advantage
• Must be amenable working on AMERICAS SHIFT; amenable to a hybrid work set-up (3 days onsite per week - Tuesday, Wednesday, Thursday) and PH holiday support

What We Offer

• Competitive compensation and benefits package
• Opportunities for professional development and career growth
• Supportive, collaborative, and dynamic work environment
• Work-life balance initiatives and wellness programs

About the White & Case

White & Case is a leading global law firm with a strong reputation for handling complex legal matters across multiple sectors. Founded in 1901, the firm has offices in major cities worldwide. The firm is recognized for its deep industry knowledge and ability to handle high-stakes, high-profile cases.

White & Case Manila

White & Case Manila is one of the firm’s key offices in Asia. Manila is the Center of Excellence or Shared Services Office of White & Case. Here in Manila we service our other offices for non legal functions such as HR, Finance, Office Operations and Technology.