Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Information Technology industry to hire a Senior Automation & AI Solutions Engineer. This opportunity is based in Madrigal Business Park, Ayala Alabang, Muntinlupa City, Philippines, with an onsite work arrangement and day-shift schedule.
Position Overview
The Senior Automation & AI Solutions Engineer is responsible for eliminating manual, repetitive work across shared-services operations through automation, systems integration, and AI-driven solutions.
This role plays a critical part in improving operational efficiency, auditability, accuracy, and scalability across business functions.
Key Responsibilities
- Automate operational workflows. Design, build, test, and maintain automations that reduce manual effort in reporting, reconciliation, data movement, document handling, email/ticket triage, and routine approvals.
- Build system integrations. Connect Microsoft 365, Excel/VBA-based processes, Odoo/ERP data, reporting tools, and other approved business systems through APIs, workflow platforms, or controlled scripts.
- Apply AI to real business tasks. Use LLMs and AI tools for summarisation, extraction, classification, drafting, exception detection, and structured reporting, with human review and validation where required.
- Translate business requests into working solutions. Turn vague leadership or tower requests into a clear scope, workflow design, acceptance criteria, working build, test evidence, and handover documentation.
- Protect auditability. Ensure outputs that affect numbers, decisions, customers, financial data, or employee records are traceable, testable, and not treated as black-box results.
- Document and support automations. Create runbooks, workflow maps, support notes, failure handling steps, and ownership documentation so automations can survive turnover.
- Identify process waste and control gaps. Surface manual duplication, re-keying, recurring errors, weak checks, missing approvals, and reporting bottlenecks that can be improved through automation.
- Support operational reporting. Help improve recurring reports, dashboards, exception logs, and operational review packs for fulfilment, allocation, e-commerce, wholesale, accounting, and management review.
Key Requirements
Qualifications & Experience
- At least 4 years of relevant experience in automation, systems integration, data/analytics engineering, RPA, business systems, or applied software development.
- Demonstrated history of shipping automations, integrations, or internal tools that were adopted by business users in a live operating environment.
- Practical experience using LLM tools or APIs for business tasks such as extraction, summarisation, classification, drafting, or structured reporting.
- Experience working with APIs, including REST/JSON concepts, authentication, error handling, and basic logging.
- Ability to work with sensitive business data with discretion and proper access discipline.
Technical / Functional Expertise
- Working proficiency in Python for data handling, file processing, API calls, and automation support.
- Python for data transformation, automation scripts, API integration, and file handling.
- Hands-on experience with at least one workflow or RPA platform such as Microsoft Power Automate, n8n, Make, Zapier, UiPath, or equivalent.
- Hands-on experience with at least one automation or workflow platform such as Power Automate, n8n, Make, Zapier, or similar.
- API integration fundamentals: REST, JSON, authentication, pagination, retries, error handling, and logging.
- Practical experience using AI/LLM tools or APIs to support business workflows such as summarisation, extraction, triage, reporting, or drafting.
- Ability to understand and automate spreadsheet-based business processes, including formulas, structured tables, exported reports, reconciliations, and manual adjustment files.
- Basic SQL or comparable ability to query, join, filter, and validate operational data.
- Git or equivalent version-control discipline for code and configuration changes.
- Strong testing and validation discipline, especially for outputs involving numbers, reports, allocations, or reconciliations.
- Experience integrating Microsoft 365, Excel/VBA-based processes, ERP systems, reporting platforms, and other business applications.
Soft Skills & Leadership Competencies
- Can map a manual process, identify waste, define controls, and redesign the process before automating it.
- Understands that automation must improve accuracy, speed, traceability, and accountability, not merely replace manual clicks.
- Can validate outputs by tying totals, checking exceptions, documenting assumptions, and preserving an audit trail.
- Can explain technical decisions in business language to non-technical stakeholders.
- Can distinguish between a one-time analysis, a repeatable report, a controlled workflow, and a production automation.
- Strong English communication skills, particularly in writing clear briefs, documentation, runbooks, and user-facing instructions.