Senior Associate – Transfer Agency (Dealing)

Apex Group; Makati; Hybrid; PHP 900,000 - 1,400,000; Full time

Benefits offered by this job

A genuinely unique opportunity to be a

Competitive remuneration commensurate

Job summary

Apex Group in Manila is seeking a Senior Associate to join our Transfer Agency Dealing team. You will process TA transactions, maintain audit trails, and ensure compliance with client and regulatory requirements in a fast-paced environment.

The role offers collaboration with global colleagues and opportunities to streamline processes, supporting a large, multinational fund administration organization.

Qualifications

• Prior experience in Transfer Agency / Investor Services is required.
• Bachelor’s degree in commerce or related discipline preferred.
• 5–10 years of relevant TA operations experience.
• Experience in handling transactions, documentation, and operational processes.
• Understanding of TA workflows and interaction with related functions.

Responsibilities

• Process financial and non-financial transactions in line with client and regulatory requirements.
• Ensure accuracy, completeness, and timeliness of all transaction processing.
• Maintain investor and client documentation with complete audit trail.
• Identify and resolve operational issues within defined procedures.
• Support business initiatives and ad-hoc requirements as needed.
• Work effectively both independently and as part of a global team.
• Identify process gaps and support resolution and improvement actions.
• Support training and knowledge sharing within the team.
• Handle routine and moderately complex transaction-related queries.
• Contribute to preparation and maintenance of SOPs and process documentation.
• Follow established process controls and governance standards.
• Suggest ideas to improve efficiency, quality, and turnaround times.
• Ensure adherence to regulatory, compliance, and audit requirements.
• Prioritize tasks effectively to meet deadlines in a high-volume environment.

Skills

Analytical skills

Problem solving

MS Excel

MS Word

Windows-based systems

English communication

Research & issue resolution

Interpersonal skills

Adaptability & resilience

Attention to detail

Shift flexibility

Risk management basics

Planning & time management

Education

Bachelor's degree in commerce or related discipline

Job description

Senior Associate – Transfer Agency (Dealing)

4 days in the office / 1 day WF

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

About the role:

We have several Transfer Agency roles open in Manila, from Associate / Senior Associate to Assistant Manager level.

The Transfer Agency function supports global fund management clients across the full investor lifecycle, including transaction processing, reporting, AML/KYC, registration, and payments.

This role is responsible for executing TA Dealing operations from the Philippines GCC, ensuring accurate and timely processing of investor transactions, adherence to service levels, and compliance with regulatory requirements. This role also supports process improvements and contributes to operational efficiency within a global delivery model.

Job specification

Process financial and non‑financial transactions in line with client and regulatory requirements

Ensure accuracy, completeness, and timeliness of all transaction processing

Maintain investor and client documentation with complete audit trail

Identify and resolve operational issues within defined procedures

Support business initiatives and ad‑hoc requirements as needed

Work effectively both independently and as part of a global team

Identify process gaps and support resolution and improvement actions

Support training and knowledge sharing within the team

Handle routine and moderately complex transaction-related queries

Contribute to preparation and maintenance of SOPs and process documentation

Follow established process controls and governance standards

Suggest ideas to improve efficiency, quality, and turnaround times

Ensure adherence to regulatory, compliance, and audit requirements

Prioritize tasks effectively to meet deadlines in a high-volume environment

Skills Required

Strong analytical and problem-solving skills

Ability to consistently meet client deliverables and deadlines

Proficiency in MS Excel, Word, and Windows-based systems

Clear and concise written and verbal communication skills in English

Strong research, issue resolution, and communication capability

Good interpersonal skills with ability to collaborate and resolve issues

High adaptability, resilience, and strong work ethic

Attention to detail with ability to manage multiple priorities

Flexible to work in shifts supporting global operations

Basic understanding of risk management and controlling environment

Strong planning and time management skills

Qualifications & Experience

Prior experience in Transfer Agency / Investor Services is required

Bachelor’s degree in commerce or related discipline preferred

5–10 years of relevant experience in TA operations

Experience in handling transactions, documentation, and operational processes

Understanding of TA workflows and interaction with related functions

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”