Senior Associate, Security Engineer

Kroll; Manila, Hinoba-an; On-site; PHP 1,100,000 - 1,700,000; Full time

Job summary

Kroll is seeking a cyber security engineer to join our MSSP operations, focusing on platform management across CrowdStrike EDR and SIEM. The role requires strong Linux skills, network understanding, and a customer-facing mindset in a fast-paced environment.

You will own issue remediation, assist junior engineers, and contribute to platform health, runbooks, and knowledge sharing within the team at Kroll.

Qualifications

• Expertise in CrowdStrike EDR and administration.
• Strong understanding of Next-Gen SIEM data ingestion.
• Solid Linux command line skills and networking knowledge.
• Experience with customer-facing support in a fast-paced environment.
• Proficiency in English, both written and spoken.

Responsibilities

• Owns remediation for assigned technical issues and escalations.
• Mentor junior team members on platform/tooling concepts.
• Triage and resolve tickets, diagnose log sources and endpoints.
• Monitor platform health and define runbooks for efficiency.
• Document platform configurations and share knowledge with the team.

Skills

CrowdStrike EDR

Next-Gen SIEM

TCP/IP networks

Linux command line

Cloud platforms

Customer-facing

English communication

Ownership mindset

Tools

CrowdStrike ecosystem

CrowdStrike queries

NGFW troubleshooting

Job description

We are looking for an enthusiastic cyber security engineer that wishes to make the move into security platform operations for a large MSSP.

The applicant should be highly proficient with virtual & physical infrastructure operations, have a good understating of networks as well as experience working on service desks in a customer-facing role, part of a fast-paced environment.

The applicant should have a diverse background in management & configuration of various types of software & cloud platforms and is a quick learner when it comes to exposure to new systems and working methodologies.

Strong English written and verbal communication skills, intermediate Linux skills & solid proficiency in Microsoft`s common stack of software is a requirement.

Monthly alternating US/APAC working hours.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges.

DAY-TO-DAY RESPONSIBILITIES:

• Ownership for assigned technical issues, owning remediation
• Support more junior members of the team with the platform and toolset understanding
• Support other team members with tickets where needed
• Handle more technically challenging tickets / requirements as they arise
• Administration, diagnosis and troubleshooting of log sources / endpoints
• Perform platform health monitoring and logic definition
• Support onboarding team where possible with technical escalations
• Troubleshoot issues with customers directly
• Documentation various aspects of the platform, creating runbooks for more junior engineers to follow to free up more senior engineers.
• Gain knowledge in areas the team needs to expand on and share this with the team in the form of training & documentation

Requirement & Skills Review

• Expert level troubleshooting and diagnosis skills
• In depth understanding of CrowdStrike ecosystem of modules
• Significant experience in managing CrowdStrike EDR
• Significant experience in managing CrowdStrike Next-Gen SIEM & its data ingestion
• Solid working knowledge of CrowdStrike’s query / programming languages
• Certified to CrowdStrike level CCFA + CCSE
• Solid understanding of TCP/IP networks and diagnosing network issues
• Intermediate understanding of next gen firewalls, how they work and diagnosing traffic issues
• Intermediate understanding of configuration for PKI and certificates generally
• Intermediate understanding for the full scope of cyber components / toolsets (SIEM, EDR, IDS, IPS, Next Gen FW Etc)
• Solid Linux command line knowledge & experience
• Experience in dealing with customers directly to resolve issues
• A strong sense of ownership of problems, seeing them through to remediation

  About Kroll

  Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

  Kroll is committed to equal opportunity and diversity, and recruits people based on merit.