Senior Associate-Research & Insight

Upstox; Hinoba-an; On-site; PHP 597,000 - 1,193,000; Full time

Benefits offered by this job

5 days in office

Job summary

Upstox is seeking a Senior Associate - Research & Insights to independently run research studies and translate findings into actionable insights. You will plan qualitative research, recruit participants, moderate discussions, and synthesize insights for product and growth decisions.

This role requires strong Excel/PPT skills and fluency in English and Hindi. You will collaborate with cross-functional teams, manage multiple projects, and maintain rigorous data quality and documentation in a

Qualifications

• 3 - 4 years of Market Research experience in a market research agency / company handling both qualitative and quantitative studies
• Hands-on experience in conducting user interactions / interviews and supporting research projects end-to-end
• Strong proficiency in Excel and PPT is a must
• Good analytical and problem-solving skills
• Strong oral and written communications skills
• Fluent in English and Hindi (Any other regional language will be a bonus)
• Ability to independently manage research activities and coordinate with multiple stakeholders
• Fintech / consumer internet background is good to have
• Self-starter / go-getter /self-motivated individual
• Strong attention to detail and ability to work in a fast-paced environment

Responsibilities

• Independently executing research studies / projects and translating findings into actionable insights
• Planning and executing qualitative research studies in line with objectives and discussion guides
• Identifying and reaching out to relevant target audiences and inviting them for research discussions
• Conducting research discussions /moderations with users and stakeholders
• Ensuring quality of user interactions and capturing relevant insights during sessions
• Transcribing and organizing completed user sessions
• Supporting analysis of qualitative data and identifying key themes, patterns and insights
• Supporting preparation of research reports and presentations
• Coordinating survey distribution using CRM tools
• Monitoring survey responses and ensuring data quality
• Preparing scorecards and research trackers
• Supporting quantitative data analysis and report preparation
• Highlighting key findings and trends from research data
• Interacting with cross-functional teams to gather required inputs such as databases, prototypes, product information, etc.
• Coordinating with stakeholders throughout the research process
• Maintaining a structured repository of research documents and outputs
• Maintaining logs for data requests and research activities
• Collating stakeholder feedback and tracking action steps based on research findings
• Supporting multiple research projects simultaneously and ensuring timely execution

Skills

Excel

PPT

Analytical skills

Communication skills

English

Hindi

Self-motivated

Stakeholder coordination

Problem-solving

Job description

Company: Upstox
Location: Mumbai
Work arrangement: 5 days in the office

At Upstox, we’re building the future ofinvesting — simple, powerful, and for everyone. We’re one of India’sfastest-growing fintech platforms, backed by the best in the business,including Mr. Ratan Tata and Tiger Global, and on a mission to make wealthcreation accessible to every Indian. From first-time investors to seasonedtraders, millions trust us to power their financial journeys. We’re not justmoving fast — we’re moving with purpose. If you thrive in a high-energy,high-impact environment, you’re in the right place.

As a Senior Associate - Research& Insights , the core responsibilities would be around independentlyexecuting research studies / projects and supporting the Team in translatingresearch findings into actionable insights. This includes -

• Planning and executing qualitativeresearch studies in line with research objectives and discussion guides


• Identifying and reaching out to relevanttarget audiences and inviting them for research discussions


• Conducting research discussions /moderations with users and stakeholders


• Ensuring quality of user interactionsand capturing relevant insights during sessions


• Transcribing and organizing completeduser sessions


• Supporting analysis of qualitative dataand identifying key themes, patterns and insights


• Supporting preparation of researchreports and presentations


• Coordinating survey distribution usingCRM tools


• Monitoring survey responses and ensuringdata quality


• Preparing scorecards and researchtrackers


• Supporting quantitative data analysisand report preparation


• Highlighting key findings and trendsfrom research data


• Interacting with cross-functional teamsto gather required inputs such as databases, prototypes, product information,etc.


• Coordinating with stakeholdersthroughout the research process


• Maintaining a structured repository ofresearch documents and outputs


• Maintaining logs for data requests andresearch activities


• Collating stakeholder feedback andtracking action steps based on research findings


• Supporting multiple research projectssimultaneously and ensuring timely execution


• 3 - 4 years of Market Researchexperience in a market research agency / company handling both qualitative andquantitative studies


• Hands-on experience in conducting userinteractions / interviews and supporting research projects end-to-end


• Strong proficiency in Excel and PPT is amust


• Good analytical and problem-solvingskills


• Strong oral and written communicationskills


• Fluent in English and Hindi (Any otherregional language will be a bonus)


• Ability to independently manage researchactivities and coordinate with multiple stakeholders


• Fintech / consumer internet backgroundis good to have


• Self-starter / go-getter /self-motivated individual


• Strong attention to detail and abilityto work in a fast-paced environment

You’ll be part of one of the mostimpactful fintech ecosystems, shaping how millions experience and perceiveinvesting. As part of a high-performing, collaborative environment, your workwill directly influence brand, product, and growth decisions through deepconsumer understanding and data-led insights.

By applying for this position,you acknowledge that you have reviewed our Prospective Employee PrivacyNotice , which outlines how Upstoxcollects, uses, and protects your Personal Information ("PI"). Iaccept Upstox's Prospective Employee Privacy Notice.

Upstox is an Equal OpportunityEmployer; all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, gender, gender identity or expression,sexual orientation, national origin, genetics, disability, age, veteran status,or other characteristics