Senior Associate, Process Improvement & Digital Enablement

Testing Site - JPMC; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Testing Site - JPMC is expanding its Client Onboarding Services team. We seek a Process Improvement Senior Associate to enhance front-end experiences with HTML, CSS, and JavaScript, and to build digital platforms like SharePoint that improve governance and adoption.

You will leverage Large Language Model platforms to create intelligent, automated workflows for training and learning programs, and collaborate with data analysts on Tableau dashboards to ensure data-driven decisions across COS.

Qualifications

• Expertise in HTML, CSS, and JavaScript with accessible, responsive UI.
• Experience building and supporting SharePoint platforms and governance.
• Familiarity with Large Language Model platforms for automation.
• Knowledge of REST/JSON APIs, authentication, data contracts, and testing.
• Proficiency in Alteryx for data preparation and workflow automation.
• Tableau dashboards and data visualization experience.
• Ability to learn new systems quickly and work with data.
• Strong collaboration with data analysts, developers, and stakeholders.
• Experience with LMS administration and Wordpress website management.

Responsibilities

• Enhance front-end experiences using HTML, CSS, and JavaScript with accessible, responsive interfaces.
• Build and support modern digital platforms (e.g., SharePoint) to improve governance and adoption.
• Connect to and leverage Large Language Model platforms to build intelligent solutions and automated workflows.
• Apply API knowledge by consuming REST/JSON services, handling authentication and data contracts.
• Support data workflow automation using Alteryx and contribute to KPI analysis.
• Partner with data analysts to design Tableau dashboards and understand data connections and flows.
• Support LMS administration and Wordpress website management.

Skills

HTML/CSS/JS

SharePoint governance

LLM platforms

REST/JSON APIs

Alteryx

Tableau dashboards

LMS administration

Wordpress

UI/UX accessibility

Data-driven decisions

Stakeholder collaboration

Power Automate (preferred)

Tools

SharePoint

Power Automate

Job description

Testing Site - JPMC is expanding its Client Onboarding Services team. We seek a Process Improvement Senior Associate to enhance front-end experiences with HTML, CSS, and JavaScript, and to build digital platforms like SharePoint that improve governance and adoption.

You will leverage Large Language Model platforms to create intelligent, automated workflows for training and learning programs, and collaborate with data analysts on Tableau dashboards to ensure data-driven decisions across COS.