Senior AR & B2B Collections Specialist

Genpact Services LLC; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Genpact in the Philippines is seeking a Sr. Associate - F&A for I2C to drive cash application, AR and collections efficiencies. You will collaborate cross-functionally to ensure accurate remittances and timely closures, with exposure to real estate clients.

This role emphasizes SOP updates, process improvements, and working with multiple entities to resolve disputes, reconcile orders, and deliver measurable financial outcomes in a fast-paced, innovation-driven environment.

Qualifications

• Bachelor-level degrees in accounting, commerce, economics or finance; Master’s finance preferred.
• Strong experience in AR/AP, cash allocation, and reconciliations.
• Familiar with process documentation and SOP creation.
• Experience with real estate clients is a plus.
• Proficient in SAP and data analytics for cash collection.

Responsibilities

• Make collection calls and emails/invoices processing per requests.
• Understand cash allocation per remittances with validation and reporting.
• Post cash applications and reconcile daily receipts.
• Collaborate across AR entities to resolve disputes and aging.
• Create/update SOPs and support process improvement initiatives.
• Reconcile orders, validate credits/debits, and communicate with customers.

Skills

Accounting

Accounts Payable Process

Accounts Receivable (AR)

Accounts Receivable Collection

Accounts Receivable Management (ARM)

Cash Application

Collections Analytics

Collections Management

Credit Risk Management

SAP Overview

Education

Bachelors - Accounting

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Finance

Tools

Power BI

SAP

Accounts Payable Certification

CAMS

CFE

CFI FMVA

Microsoft Power BI Certification

Job description

Genpact in the Philippines is seeking a Sr. Associate - F&A for I2C to drive cash application, AR and collections efficiencies. You will collaborate cross-functionally to ensure accurate remittances and timely closures, with exposure to real estate clients.

This role emphasizes SOP updates, process improvements, and working with multiple entities to resolve disputes, reconcile orders, and deliver measurable financial outcomes in a fast-paced, innovation-driven environment.