Senior Android App Engineer & Game Diagnostics

Accenture in the Philippines; Taguig; On-site; PHP 360,000 - 720,000; Full time

Job summary

Accenture in the Philippines is seeking a Software Development Engineer to analyze, design, code, and test multiple components of application code across clients. You will handle maintenance, enhancements, and development work for Android apps with a focus on game development and cross-platform tools like Unity and Unreal.

The role requires handling case triage, reproducing issues, communicating with Partners/BDMs, and ensuring timely resolution within SLA milestones.

Qualifications

• Bachelor’s / Master’s degree in Computer Science, Computer Engineering, IT, or related field.
• Minimum one year of Android App Development experience.
• Excellent verbal and written communication skills.
• Ability to conduct application issue troubleshooting.
• Capable of analyzing the app/code to resolve the issue.
• Good research and debugging skills.
• Quick learner about new Android APIs and Libraries.
• Ability to implement sample apps to reproduce the reported issue.
• Familiarity with SFDC tool (Salesforce).
• Must have a technical background in Game development.
• Good to have a skill in Gaming Platform IDE or tools (e.g. Unity, Unreal) and Android Development (Android Studio).

Responsibilities

• -Responsible for case triaging, issue reproduction and communicating with the Partners/BDMs.
• -Responsible for raising issues to the Engineers after validation from the Product Area (PA) Leads / SMEs.
• -Follow up on bug communications to ensure timely resolution.
• -Ensuring adherence to the SLA Milestones.
• -Route case drafts to the Translators for CJK (Chinese/Japanese/Korean) cases.
• -Route drafts to Reviewer if the Agent falls under Peer Review.
• -Raise cases, bugs, or product trends that need attention to the PA Leads.

Job description

Accenture in the Philippines is seeking a Software Development Engineer to analyze, design, code, and test multiple components of application code across clients. You will handle maintenance, enhancements, and development work for Android apps with a focus on game development and cross-platform tools like Unity and Unreal.

The role requires handling case triage, reproducing issues, communicating with Partners/BDMs, and ensuring timely resolution within SLA milestones.