Senior Analyst, Global HR Technology Solutions

SGS; Philippines; On-site; PHP 850,000 - 1,200,000; Full time

Job summary

SGS is seeking a Senior Analyst, Global HR Technology Solutions, to ensure effective configuration and continuous improvement of HR systems like Workday. The ideal candidate should have over 5 years of HR and HRIS solutions development experience and a passion for HR technology trends. This role requires collaboration with teams globally, and occasional on-site presence is needed in Alabang.

The position offers a great opportunity to work in the technical space of HR and drive system enhancements through user-centric approaches.

Qualifications

• 5+ years of experience in HR and HRIS solutions development.
• Customer-centric mindset focused on continuous improvement.
• Ability to work flexible hours and adapt to dynamic environments.

Responsibilities

• Lead design and delivery of HR system enhancements.
• Manage project timelines, activities, and stakeholder relationships.
• Conduct process mapping and root cause analysis to eliminate inefficiencies.

Skills

HR business process design

Stakeholder management

Analytical skills

Workday knowledge

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Primary Responsibilities

• The Sr. Analyst, Global HR Technology Solutions plays a key role in ensuring the effective configuration, deployment, and continuous improvement of Workday and/or other HR systems.
• Leverages a combination of HR Operations principles and technical acumen to deliver well thought out solutions in one or more of the functional areas – including HCM, Talent Optimization, Compensation, Absence, and Reporting & Analytics – to create operational efficiency and delightful employee experiences.

Specific Responsibilities

• Lead the design of solutions and delivery of system enhancements, ensuring alignment with global standard process design while enhancing user experience and system functionality through an Agile methodology.
• Manage medium-to-high complexity enhancements as a Project Manager, overseeing scope, timelines, activities, and stakeholder responsibilities to ensure successful project completion.
• Collaborate closely with HR Operations and Centers of Excellence, managing stakeholder relationships and driving alignment initiatives.
• Serve as the functional owner and subject matter expert for one or more HR System functional areas, ensuring effective configuration and management.
• Conduct process mapping, gap analysis, and root cause analysis to eliminate inefficiencies and redundancies.
• Act as an escalation point for complex system issues, working towards resolution and optimization.
• Champion innovation and system stability, ensuring seamless adoption of new feature releases.

Qualifications

Profile

• 5+ years of experience in HR and HRIS solutions development.
• Background in HR Operations, HR Technology and Process Improvement, or related field/s.
• Experience in global or matrixed organizations is an advantage especially in shared services environments.
• Customer‑centric mindset with passion for continuous improvement.
• Creative problem‑solver who proactively brings solutions to challenges.
• Adaptable to dynamic environments with flexible ways of working.
• Passionate about HR technology trends and best practices.
• Highly organized and detail‑oriented, ensuring accuracy and efficiency.
• Integrity‑driven, consistently upholding ethical and professional standards.
• Amenable to working European hours and open to work on‑site in the Alabang office once every two weeks or as needed.

Required Skills

• Strong expertise in HR business process design, simplification, and optimization.
• Proven ability to map and redesign end‑to‑end processes using structured methodologies.
• Strong user experience mindset with focus on intuitive and efficient workflows.
• Excellent stakeholder and project management and influencing skills across global teams.
• Ability to translate business needs into structured process and system design requirements.
• Strong analytical and problem‑solving capabilities with a data‑driven approach.
• Working knowledge of Workday business process frameworks or other HRIS platforms (configuration experience not required but advantageous).
• Strong governance mindset with the ability to define and enforce standards.
• Strong communication skills with ability to articulate complex concepts clearly.

Additional Information

This position resides within the Global Corporate HR Team and is a great opportunity for an HR Professional to get into the Workday technical space.