Senior Account Manager - Local Payments

Coins.ph; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Coins.ph, the leading crypto brand in the Philippines, is seeking an Account Management & Business Development professional to grow merchant partnerships and drive transaction growth. You will engage with executives, onboard strategic merchants, and negotiate terms to achieve win-win outcomes.

The role involves collaborating with product, tech, operations, and marketing teams to execute regional campaigns and drive growth across APAC markets.

Qualifications

• 3–5 years of experience in business development and account management across industries.
• Proven track record of generating leads and supporting client acquisition.
• Strong knowledge of fiat payment networks and client relationships across industries.
• Excellent communication and interpersonal skills with a results-driven mindset.
• Willingness to learn and grow in a fast-paced environment.

Responsibilities

• Manage and grow key merchant accounts with tailored payment solutions.
• Identify, approach, and onboard new strategic merchants.
• Build and maintain relationships with C-level executives and key decision-makers.
• Negotiate merchant discount rates (MDRs) and partnership terms.
• Lead regular business reviews to assess performance and identify opportunities.
• Plan and lead partner conventions and campaigns to boost brand presence.
• Collaborate with product, tech, operations, and marketing teams for onboarding and campaigns.
• Monitor account performance and deliver data-driven insights and reports.
• Track industry developments to identify opportunities and risks.

Skills

Business development

Account management

Negotiation

Relationship management

Strategic planning

Job description

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

What You'll Do

Account Management & Business Development

• Manage and grow key merchant accounts by providing tailored payment solutions that drive transaction growth, retention, and satisfaction
• Identify, approach, and onboard new strategic merchants across various industries
• Build and maintain strong relationships with C-level executives and key decision-makers, ensuring alignment between partner objectives and Coins' business goals
• Negotiate merchant discount rates (MDRs), commercial terms, and partnership agreements to achieve win-win outcomes
• Lead regular business reviews to assess performance, resolve issues, and uncover new partnership opportunities

Strategic Planning & Execution

• Plan and lead partner conventions, financial literacy sessions, and trade activations to strengthen brand presence and engagement
• Collaborate with internal teams (product, tech, operations, and marketing) to ensure seamless onboarding, integration, and campaign execution
• Execute regional and nationwide marketing and partnership initiatives to drive visibility, transaction volume, and merchant engagement
• Support the development and implementation of growth strategies that enhance Coins' market position in the payments and fintech sector

Business Analysis & Reporting

• Monitor and analyze account performance, transaction trends, and portfolio growth
• Deliver actionable market insights and performance reports to support data-driven decision-making
• Track industry developments, competitor activities, and customer needs to identify business opportunities and risks

What We Expect From You

• With 3-5 years of experience in business development and account management in different industries.
• Proven track record of generating leads and supporting client acquisition efforts
• Good knowledge and client relationships of fiat payment networks in all industries.
• Strong desire to learn and grow in a fast-paced, dynamic environment
• Results-driven, with excellent communication and interpersonal skills
• Ability to build and sustain professional relationships, with a strong focus on customer service
• High attention to detail and a collaborative team player
• Ability to coordinate with international partners and stakeholders
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to speak and understand Mandarin Chinese is an advantage

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.