Senior Account Manager

Dentsu One Inc.; Makati; On-site; PHP 1,339,000 - 1,786,000; Full time

Job summary

Dentsu Creative is seeking a driven Senior Account Manager to support the Account Director in planning, accounting handling, and workload management of the Account Executive. Based in Makati, the role focuses on building strong client partnerships, delivering on-time projects, and driving innovative solutions for top-tier brands.

Ideal candidates will have a background in mass communication or marketing, solid client-service experience, and proficiency in MS Office tools.

Qualifications

• Degree or diploma in Mass Communication, Business, Marketing or related fields.
• Prior working experience in account management in an advertising or marketing agency or related company would be advantageous.
• Demonstrated track record of client relationship service.
• Excellent written and verbal communications.
• Working knowledge of Microsoft Word, Excel, PowerPoint and MS Project.

Responsibilities

• Assists in managing and coordinating online and offline projects – from initial planning through on-time launch.
• Ensures timely and accurate delivery of projects to the client servicing team.
• Provides assistance assembling creative briefs, by conducting marketing/consumer research.
• Compiles data and information from multiple sources to create reports.
• Assists analyst in collating and synthesizing data from research tools.
• Liaises with clients to obtain assets and other materials as needed for specific projects.
• Assists in the creation of project planning and scheduling documentation.
• Assists with the creation of cost estimates and timelines.
• Actively helps manage project schedules by liaising between the client servicing team and other departments.
• Continually helps maintain the team’s focus on project objectives.
• Works with project management to facilitate the clarification of functional requirements and project objectives.
• Assists in the execution of quality assurance and testing plans for all projects.
• Follow-ups on Post Campaign/Project reporting and closure.
• Supports Account Director to deliver innovative and creative solutions to client briefs.
• Reviews plan to drive greater margin and value through innovation and better and different ways of working.

Skills

Client relationship management

Written and verbal communication

Project coordination

MS Office proficiency

Education

Mass Communication / Business / Marketing degree

Tools

MS Word

MS Excel

PowerPoint

MS Project

Job description

The purpose of the role is to support the Account Director in planning and account handling, manage the Account Executive and monitor their workload, as well as help develop their skill sets. The Account Manager creates the opportunity for strategy and digital specialists to contribute fully.

Job Description: Dentsu Creative operates in over 21 markets worldwide with more than 2,200 dedicated specialists. Bringing together our Japanese heritage in craft, data, and technology, and our deep understanding of media and contemporary culture, Dentsu Creative is a new global creative agency. Born in Japan, and raised in a digital world. We help transform brands and businesses through the power of Modern Creativity: which creates culture, changes society, and invents the future and is accelerated by our deep specialist expertise in digital experience, earned attention and entertainment.

About Dentsu International Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in a sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect, and Merkle, each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people, clients, and capabilities through horizontal creativity to help clients create culture, change society, and invent the future. Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists and partners with 95 of the top 100 global advertisers.

Visit our website to discover more about what we do: www.dentsu.com

Purpose of the job: We are looking for a driven, smart, and goal-oriented Senior Account Manager to join our team. The candidate should be able to write good briefs, run an account, add value, and build a strong partnership with the client. We offer a fun, open, and engaging environment for all of our talent. In all, this is a great opportunity for folks who are in the early stages of their career and have the ambition and drive to make a mark in the digital advertising world by working with top-tier global brands. And we want the very best.

Key responsibilities and accountabilities:

• Assists in managing and coordinating online and offline projects – from initial planning through on-time launch
• Ensures timely and accurate (bug‑free) delivery of projects to the client servicing team
• Provides assistance assembling creative briefs, by conducting marketing/consumer research
• Compiles data and information from multiple sources to create reports
• Assists analyst in collating and synthesizing data from research tools
• Liaises with clients to obtain assets and other materials, as needed for specific projects
• Assists in the creation of project planning and scheduling documentation
• Assists with the creation of cost estimates and timelines
• Actively helps manage project schedules by liaising between the client servicing team and other departments.
• Continually helps maintain the team’s focus on project objectives
• Works with project management to facilitate the clarification of functional requirements and project objectives
• Assists in the execution of quality assurance and testing plans for all projects
• Follow-ups on Post Campaign/Project reporting and closure.
• Supports Account Director to deliver innovative and creative solutions to client briefs
• Works collaboratively across Dentsu and across networks as needed – uses good knowledge of products and services to drive business value for clients and Dentsu
• Project manages clients’ communications plans including timelines and budget
• Reviews plan to drive greater margin and value through innovation and better and different ways of working
• Effectively led and motivate internal team to produce best-in‑class work
• Provides accurate plan details and updates to clients

Qualifications:

• A degree or diploma in Mass Communication, Business, Marketing or related fields.
• Prior working experience in account management in an advertising or marketing agency or related company would be advantageous
• Demonstrated track record of client relationship service
• Excellent written and verbal communications
• Working knowledge of Microsoft Word, Excel, PowerPoint and MS Project

Core Competencies

• Strong interest and high-level understanding of media and the latest ad technology
• Extremely detail-oriented
• Ability to multi-task and handle numerous projects simultaneously
• Works well under pressure and within timeline constraints
• Motivated and self-starter
• Works well individually and in a team setting
• Up‑to‑date on relevant digital trends and innovations

Location: Makati City

Brand: Dentsu Creative

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.

Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.

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