Security & Resilience Senior Associate - GSOC - VRS

GOC Philippines, Inc.; Manila; On-site; PHP 700,000 - 980,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive health care (medical,牙?

Maternity leave and family benefits

Life, accidental and disability保险

Onsite meals and activities

Job summary

Google Operations Center seeks a security and resilience senior associate to provide close support to the security team. The role focuses on intake and triage of complaints and escalations related to security issues, including leaks of IP and data outside the corporate environment.

You will document and coordinate information, conduct investigations, and write comprehensive reports to ensure compliance and timely resolution within established SLOs.

Qualifications

• Collect, organize, and analyze data from CCTV footage using security tools.
• Communicate effectively with both technical and non-technical audiences; write clear reports.
• Analyze data to identify threats and communicate findings succinctly.
• Think critically, solve problems quickly, and meet deadlines.
• Collaborate with others to resolve security incidents.

Responsibilities

• Acknowledge, handle, and review incidents and events.
• Document, respond to, and coordinate information with the concerned party.
• Conduct investigations using available tools.
• Write accurate reports for investigations.
• Ensure SLOs for response and resolution are met.
• Ensure compliance with information security and data protection guidelines.
• Detect and escalate issues in a timely manner.

Skills

CCTV data analysis

Security tools

Communication skills

Analytical skills

Problem-solving

Teamwork

Job description

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals-all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As the security and resilience senior associate, primary responsibility is to provide close support to our security team and will initially focus on providing for the comprehensive intake and triage of complaints, concerns and escalations relating to a variety of security issues including leaks of intellectual property, loss of prototype, unreleased hardware and to recover the data or otherwise remediate the risk of data that has been moved outside of the corporate environment.

Position Responsibilities

• Acknowledge, Handle, and Review incidents and events
• Document, respond to and coordinate the required information to the concerned party.
• Conduct investigations reviews using available tools
• Write accurate and complete reports for all investigations.
• Ensure SLO concerning response and resolution are met within the parameters
• Ensure compliance with information security and data protection guidelines
• Detect and ensure timely escalation

Minimum Qualifications

• Technical skills need to be able to collect, organize, and analyze data from CCTV footage. This includes identifying patterns and trends, and using data to support their findings. They should also be familiar with a variety of security tools and software.
• Communication skills communicate effectively with both technical and non-technical audiences. They should be able to write clear and concise reports, and they should be able to present complex technical information in a way that is easy to understand.
• Analytical skills analyze data and identify potential threats. They should also be able to communicate complex technical information in a clear and concise way.
• Problem-solving skills think critically and solve problems quickly. They should also be able to work under pressure and meet deadlines.
• Teamwork skills collaborate effectively with others. They should be able to share information and work together to solve problems.

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 18 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.

Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees.

Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers.

We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing.

With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world.