Security-Focused IT Systems Engineer - MS Certification Path

Teamextreme

Philippines

On-site

PHP 3,893,000 - 5,623,000

Full time

14 days+

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Job summary

Teamextreme is a security-led MSP based in Melbourne with engineers in the Philippines. This role delivers remote support and project work across Australian SME clients, focusing on Microsoft 365 and the modern workplace stack, with some on-premise infrastructure.

You will harden tenants, design Conditional Access and MFA, and participate in incident response. The role offers growth to Level 3 through mentoring, funded certifications, and expanding project ownership.

Qualifications

Minimum 3 years in IT supporting small and medium business environments.
Prior client-facing experience in an MSP.
Excellent spoken and written English — you’ll be on the phone with customers frequently.
Strong troubleshooting instincts and the confidence to own a problem.
Experience using AI tools for troubleshooting, documentation and service delivery.
A current Microsoft role-based certification, or a fundamentals certification (MS-900 or AZ-900) plus a clear intent to certify further.

Responsibilities

Own client issues end to end — resolve them or elevate properly and keep the client informed.
Deliver support and small projects across Microsoft 365, Entra ID, Intune and SharePoint.
Work on client security posture — MFA and Conditional Access, Defender configuration, Essential Eight uplift.
Participate in incident response under supervision when incidents occur.
Own the monitoring and backup queues, and the tickets they generate.
Document your work properly and record your time as you go.