SAP Implementation & Support Consultant

Technical Consultants; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Technical Consultants is seeking SAP professionals to join the core delivery team, supporting multiple SAP modules across AMS clients. You will facilitate workshops, map business requirements, and design, customize, configure and test SAP solutions.

The role involves analyzing incidents and change requests, providing end-user support, and training junior consultants while working independently to meet client objectives and timelines.

Qualifications

• Minimum 2 years as an SAP Consultant with implementation and support experience.
• Extensive knowledge of implementing and configuring SAP modules.
• Bachelor’s Degree required.

Responsibilities

• Facilitate the implementation and support of SAP Modules.
• Provide secondary end user support for SAP modules and related interconnected systems or modules for all bneXt AMS clients.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
• Facilitate workshops to collect business requirements.
• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
• Design, customize, configure and test.
• Identify gaps, issues and work around solutions.
• Ability to analyze assigned Incidents, Service Requests, Problem Tickets, and Change requests of all bneXt AMS clients related to SAP Modules.
• Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.
• Handle changes or emergency transports as needed for high priority issues.
• Provide ad-hoc training and user support as required
• Work self-directed and independently; may act as subject matter mentor to more junior members.
• Understand business processes from a client perspective.
• Multitask and manage multiple deliverables and AMS clients at the same time based on severity and urgency.
• Execute deliverables in accordance to company values and in alignment with overall company and organization strategy and direction
• Be able to carry out tasks with minimum supervision.
• Ability to present to internal and external clients when needed.
• Be able to train junior consultants and client end users.
• Contributes to team, organization, and/or account strategies, initiatives, and/or activities.

Skills

SAP Consultant

End user support

Workshops facilitation

Training junior consultants

Client liaison

Multitasking

Education

Bachelor’s Degree

Job description

Technical Consultants is seeking SAP professionals to join the core delivery team, supporting multiple SAP modules across AMS clients. You will facilitate workshops, map business requirements, and design, customize, configure and test SAP solutions.

The role involves analyzing incidents and change requests, providing end-user support, and training junior consultants while working independently to meet client objectives and timelines.