SAP Export Control Expert and SD Business Analyst

Mitel; Medellin; On-site; PHP 5,541,871 - 8,004,925; Full time

Job summary

Mitel is seeking an SAP SD Business Analyst in Cebu to join our global team. You will analyze business processes, design improvements, and manage testing and documentation.

The role covers end-to-end SD workflows, O2C, and logistics, with collaboration across SAP modules and global teams, and mentoring of junior analysts. Fluent English is required; SAP SD certification and 8+ years of hands-on experience with configuration (IMG), Foreign Trade, and contracts are expected.

Qualifications

• 8+ years of hands-on SAP SD experience with IMG configuration.
• Fluent English is required; French is a plus.
• Experience in Foreign Trade configuration and contracts.
• Knowledge of SD processes, documentation and testing.

Responsibilities

• Provide tier 2 support and mentoring in SAP SD areas.
• Analyze, design, evaluate, modify, test and implement SAP SD solutions.
• Lead small enhancements and contribute to larger SAP implementations.
• Ensure compliance with Change Management processes.
• Coordinate with cross-functional teams (FI, CO, MM, ABAP).
• Develop specifications and manage documentation.

Skills

SAP SD

O2C processes

Tier 2 support

Stakeholder communication

Mentoring

Education

Bachelor's degree in Engineering or CS

Tools

ECATS

LSMW

SAP IMG

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview

As an IT professional the SAP SD Business Analyst is competent to work on support and project work with minimal supervision as well as serving as a supporting and mentoring resource for others. The Business Analyst will analyze business processes, suggest improvements and design and implement said processes and improvements. Process documentation and management of user acceptance testing is also required. A firm technical background in SAP Export Control, Contracts, and SD coupled with experience in SAP Materials Management, Warehouse Management and Finance is required.

Responsibilities

• Working in the SAP Business Analyst area, responsible for providing tier 2 support and mentoring in the SD areas of SAP; specific focus provided at Month End and Quarter End periods.
• Conduct analysis, design, evaluation, modification, testing and implementation of the SAP enterprise-wide systems in the SD functional area.
• Responsible for project work on SAP ranging from end-to-end management of small enhancements to contributing to large implementations on SAP.
• Ensure compliance with Mitel Change Management processes.
• Understanding of order-to-cash (O2C) flows and logistics.
• Implement new and support existing EDI solutions.
• Implement new and maintain existing business solutions in the SAP SD area based on an analysis of the business Requirements.
• Build professional relationships with clients, management and team members located in various locations worldwide, to ensure efficient delivery of support, projects and enhancements.
• Close integration with other SAP modules (FI, CO, MM, and WORKFLOW) and other SAP Business analysts in a small group.
• Deliver clear and detailed specifications, and keep close communication with ABAP development team.
• Conduct analysis of system specifications and uses the latest analysis/diagramming tools to represent business/technical processes.
• Develops conversions and implementation plans using tools such as ECATS and LSMW.
• Prepares and obtains approval of system and programming documentation.
• Recommend changes in development, maintenance and system standards.
• Coordinates system upgrade activity internally or externally, client-focused, working in conjunction with Professional Services and outsourcing functions.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements

• SAP Certified – SD
• A minimum of 8+ years of hands-on practical experience with SAP customizing toolset (IMG) in the SD area.
• Bachelor’s degree in Engineering or Computer Science or equivalent work experience is required.
• Fluent in English is a required with French language skills considered an asset.
• Knowledge of SAP Foreign Trade/Customs configuration including Legal Control and Foreign trade. Specifically experience in analyzing and configuring legal regulations and License types by product and by country.
• Experience in Foreign trade setup including commodity codes/business transaction types and import/export procedures.
• Experience configuring contracts specifically around the billing plan functionality.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.