SAP Consultant (MM/SD)

EPAM Systems; Mexico; Hybrid; PHP 4,389,000 - 6,897,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off and sick leave

Upskilling and certification courses

Global career opportunities

Job summary

EPAM Systems is seeking a seasoned SAP Retail MM/SD Consultant with S/4HANA expertise to deliver Level 2 and Level 3 application support. The role centers on managing incidents, resolving problems, fixing bugs, and rolling out small enhancements.

You will collaborate with cross-functional teams, monitor IDocs, coordinate ABAP fixes, and maintain the knowledge base. English at B2+ is required; international projects and career growth opportunities await.

Qualifications

• 3+ years of hands-on SAP MM/SD consulting experience.
• Expertise with SAP Retail, including SAP Retail Master Data, SAP Retail Purchasing, and SAP Retail Sales.
• Strong knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery and Billing in SAP S/4HANA.
• Experience with IDoc monitoring, interface troubleshooting, and batch job handling.
• Ability to debug and coordinate fixes with ABAP teams.
• Understanding of transport management, system landscapes, and change control procedures.
• English at B2 level or higher.

Responsibilities

• Investigate and address incidents and service requests tied to SAP MM/SD processes in a Retail environment.
• Conduct root cause analysis for recurring or critical issues and propose long-term solutions.
• Manage ticket lifecycle in ITSM tools (ServiceNow or Jira) with adherence to SLAs and KPIs.
• Collaborate with functional/technical teams, including third parties, to resolve complex issues.
• Lead problem management initiatives to reduce incident volume and improve efficiency.
• Capture known errors, workarounds, and solutions in the Knowledge Base.
• Configure, test, and deploy small changes/enhancements within SAP MM/SD.
• Draft/validate functional specs for bug fixes and minor development work.
• Assist with transport request management and QA across deployments.
• Deliver UAT support and confirm solution effectiveness post-deployment.

Skills

SAP MM/SD Consultant

SAP Retail

S/4HANA

IDoc monitoring

ABAP coordination

Tools

ServiceNow

Jira

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a seasoned SAP Retail MM/SD Consultant with expertise in S/4HANA to deliver Level 2 and Level 3 application support. The role centers on managing incidents, resolving problems, fixing bugs, and rolling out small enhancements.

Responsibilities

• Investigate and address incidents and service requests tied to SAP MM/SD processes in a Retail environment
• Conduct root cause analysis for recurring or critical issues and put forward sustainable long-term solutions
• Handle the complete ticket lifecycle within ITSM tools such as ServiceNow or Jira, keeping alignment with SLAs and support KPIs
• Work together with functional and technical teams, including third parties, to resolve complex issues
• Spot and lead problem management initiatives aimed at cutting incident volume and boosting process efficiency
• Capture known errors, workarounds, and solution approaches in the Knowledge Base
• Configure, test, and roll out small changes and enhancements within SAP MM/SD modules
• Draft and validate functional specifications for bug fixes and minor development work
• Assist with transport request management and safeguard quality assurance across deployments
• Deliver UAT support, coordinate with business users, and confirm solution effectiveness once deployment is complete

Requirements

• No less than 3 years of hands-on professional experience as an SAP MM/SD Consultant
• Applied expertise with SAP Retail, covering SAP Retail Master Data, SAP Retail Purchasing, and SAP Retail Sales
• Solid knowledge of Replenishment, Goods Movements, Inventory, Order Fulfilment, Delivery, and Billing processes within SAP S/4HANA
• Practical background in IDoc monitoring, interface troubleshooting, and batch job handling
• Capability to perform debugging and coordinate technical fixes together with ABAP teams
• Working understanding of transport management, system landscapes, and change control procedures
• English at B2 level or higher, with strong written and spoken communication abilities

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.