Senior Business Analyst

EPAM Systems; Mexico; On-site; PHP 5,639,000 - 7,519,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Certification courses

LinkedIn Learning access

Job summary

EPAM Systems seeks a Senior Business Analyst to bridge Sales CRM and SAP BRIM, owning design, testing and documentation of data journeys converting contract and usage data into accurate invoices.

You will define end-to-end pipelines, validate data exchanges, and coordinate mediation/invoicing integrations while ensuring auditability and alignment with contracts.

Qualifications

• At least 3 years of practical BA experience in technology, billing, or enterprise systems.
• Hands-on experience configuring SAP BRIM Convergent Mediation and Invoicing.
• Knowledge of Salesforce CPQ or SAP CPQ and CPQ processes.
• Experience validating data exchanges and event-driven integrations.
• Proficiency in SQL for data checks and issue diagnosis.

Responsibilities

• Define end-to-end pipelines from Sales CRM to SAP BRIM Convergent Mediation.
• Verify usage data supports accurate billable items and reconciliations.
• Configure and resolve issues within SAP Convergent Mediation for billing.
• Coordinate connections between Convergent Mediation and Invoicing.
• Review disposition requests and ensure validity before processing.
• Create or update invoices in line with billing requirements.
• Record integration defects and map data transformations for auditability.
• Prepare test plans, scenarios, and validation activities.

Skills

Business analysis

CPQ integration

SQL

Stakeholder management

Test planning

English proficiency

Tools

SAP BRIM Mediation

BRIM Invoicing

Salesforce CPQ

SAP CPQ

SAP BTP

Advanced Event Mesh

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a proactive, detail-focused Senior Business Analyst to support the CPQ-to-BRIM billing workstream. You will bridge Sales CRM and SAP BRIM, taking ownership of the design, testing, and documentation of data journeys that convert contract and usage information into accurate invoices.

Responsibilities

• Define end-to-end pipelines that transfer contract and usage records from Sales CRM into SAP BRIM Convergent Mediation
• Verify that incoming usage data produces correct billable items and supports accurate commitment-versus-actual usage reconciliation
• Configure, analyze, and resolve issues within SAP Convergent Mediation to support dependable billing processes
• Coordinate the connection between Convergent Mediation and Convergent Invoicing to enable complete invoicing flows
• Review disposition requests received from Sales CRM and confirm that they are valid before processing
• Create new invoices or update existing invoices in line with approved billing requirements
• Apply goodwill adjustments accurately while ensuring appropriate auditability and alignment with commercial agreements
• Separate composite billable items when required to support correct invoice handling
• Ensure all disposition actions and invoice changes comply with applicable contract conditions
• Examine event schemas and payload formats exchanged between Sales CRM and SAP BRIM
• Test two-way event interactions, including disposition messages sent to BRIM, billable-item notifications delivered to Sales CRM, and invoice creation events
• Perform full event-delivery validation across timing, retry behavior, and error-handling scenarios
• Validate threshold-triggered notifications, such as outstanding-balance alerts at defined financial limits
• Review and test transformation and field-mapping logic implemented through AEM or SAP BTP integration adapters
• Record integration defects, delivery delays, mapping issues, and other gaps identified during testing
• Produce clear operational materials describing data mappings and event schema definitions
• Document recovery steps and escalation procedures for failed integrations and commitment-related billing disputes
• Prepare detailed integration test plans that define scenarios, expected outcomes, and validation activities

Requirements

• At least 3 years of practical experience performing business analysis within technology, billing, or enterprise system initiatives
• Hands‑on experience configuring SAP BRIM Convergent Mediation, including mediation rules and rating processes
• Working knowledge of SAP BRIM Convergent Invoicing for invoice generation, disposition processing, and goodwill adjustment handling
• Strong understanding of CPQ processes, including contractual terms, commitment structures, usage measurement, and overage cases within Salesforce CPQ, SAP CPQ, or similar platforms
• Experience validating data exchanges and event‑driven integrations between business applications
• Ability to prepare test approaches, establish representative test data, and execute data validation scenarios
• Familiarity with Advanced Event Mesh, SAP Business Technology Platform, or comparable integration technologies, together with a willingness to expand integration expertise
• Confidence querying the SAP BRIM data model, including FKKBODP, FKKDI, FKKINV, contract account, and billable‑item tables
• Ability to use BRIM table data to confirm mediation behavior and investigate reconciliation variances
• Proficiency in SQL for checking transformations, tracing data issues, and diagnosing billing discrepancies
• Ability to connect revenue, sales operations, and finance stakeholders with technical delivery teams while documenting decisions and solution trade‑offs clearly
• Written and spoken English proficiency at B2 level or higher

Nice to have

• Experience using SAP Business Technology Platform to support integrations, extensions, or cloud‑based business solutions
• Knowledge of SAP FICO processes and their relationship to financial accounting and billing activities
• Familiarity with Salesforce CPQ configuration and its role in managing product, pricing, contract, and quoting workflows

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award‑winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.