Salesforce PSA IT Senior Business Analyst

UL Solutions External Career Site; Makati; On-site; PHP 500,000 - 900,000; Full time

Job summary

UL Solutions in Metro Manila seeks a PSA Senior Business Analyst to design, develop, and maintain business solutions within the Certinia PSA environment, driving digital transformation and scalable growth across the globe.

You will work under IT leadership to resolve production issues, participate in architecture and design initiatives, and ensure delivery against project and operational goals with strong communication skills.

Responsibilities

• Design, develop, and maintain business solutions in the Certinia PSA ecosystem.
• Support day-to-day production issues in the Certinia PSA and assist Technical Analysts.
• Participate in architecture and design initiatives and ensure delivery aligns with project and operational goals.

Job description

As a PSA Business Analyst at UL Solutions, you will play a key role in shaping and enhancing our global PSA ecosystem. You will design and deliver scalable solutions that support business growth, digital transformation, and our journey toward becoming an AI-enabled, agentic enterprise. Working closely with a global team, you will help ensure we embrace configuration over customization wherever possible.

The IT PSA Senior Business Analyst position is responsible for designing, developing, and maintaining business solutions, supporting day-to-day production issues in the Certinia PSA, assisting Technical Analysts and participating in architecture and design initiatives. This individual will work under direction of an IT Manager or Technical Lead at UL. The individual will adhere to the UL’s formal best practices, change management and system development lifecycle. Accountable for the support, design, and execution of deliverable that ensure the project and operational support goals are met. The individual must be self-driven and must possess excellent oral and written communication skills.