Salesforce Health Cloud Consultant

Accenture in the Philippines; Philippines; Presencial; PHP 1 200 000 - 1 700 000; Tempo integral

Resumo da oferta

Accenture Strategy and Consulting in the Philippines is seeking a Consultant to help healthcare payers and providers transform using Salesforce Health Cloud. You will work with global clients and cross-functional teams on end-to-end delivery.

The role requires 3–6 years of healthcare consulting experience, strong program management, stakeholder engagement, and the ability to translate complex problems into actionable initiatives within a dynamic, inclusive environment.

Qualificações

• MBA or postgraduate degree with US healthcare consulting experience and Salesforce Health Cloud preferred.
• 3-6 years of relevant experience.
• End-to-end understanding of payer/provider value chain components.
• Experience with US healthcare clients (Payer/Provider) preferred.
• Consulting/Capability/Process experience in Salesforce Health Cloud.
• Project experience in Stakeholder experience design, Digital Front Door, CRM, Contact Centers, Payer operations.

Responsabilidades

• Drive and manage client deliveries and dashboards.
• Monitor and update project plans.
• Engage with client leadership to identify opportunities.
• Track program finances and resources at a program level.
• Coordinate governance across workstreams.
• Liaise among clients, technical teams and different workstreams.
• Provide thought leadership and create assets.

Conhecimentos

Healthcare domain

Payer/provider value chain

Communication skills

Structured problem solving

Stakeholder management

Team management

Program management

Cross-cultural communication

Formação académica

MBA or advanced healthcare degree

Ferramentas

Salesforce Health Cloud

Descrição da oferta de emprego

Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.

Practice

Health & Public Service, Industry Consulting, Global Network

Areas of Work

Healthcare Payer/Provider – Salesforce Health Cloud | Level: Consultant - CD&O | Location: Philippines | Years of Exp: 3-6 years

Explore an Exciting Career at Accenture

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

As a part of the Accenture and Health practice, our 4000+ practitioners across the globe, help our clients make a meaningful impact on patients’ lives through New Science, novel medical technologies and better collaboration.

Together, let’s deliver more effective, affordable, personalized patient outcomes. In this practice, you’ll help drive our Healthcare clients’ business transformation efforts, with the following initiatives:

• Drive/Manage client deliveries and associated reporting and dashboarding
• Monitor, update, communicate and implement project plans
• Client / Leadership engagements and work with them to understand opportunities
• Responsible to track financials and resources at a program level
• Drive governance activities to support mobilization of the newer workstreams
• Serve as a liaison among clients, technical team and different workstreams
• Thought leadership and generate relevant assets

Bring your best skills forward to excel in the role

• Health Industry expertise with understanding of US healthcare ecosystem on how care delivery is managed across different settings and different channels
• End-to-end understanding of payer and/or provider functional value chain components
• Communication and Presentation - Plan and deliver well-structured oral and written communications
• Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges
• Stakeholder Management - Manage mid-level to senior client leadership and lead conversations
• Impeccable team management skills with an ability to engage effectively with multiple stakeholders
• Strong program management skills
• Cross-cultural competence with an ability to thrive in a dynamic environment

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What’s in it for you

• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com

About Accenture Strategy & Consulting

Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network

Accenture Capability Network | Accenture in One Word

At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team

Your experience counts!

• MBA OR a postgraduate degree with rich experience of working in US healthcare consulting domain and Salesforce Health Cloud will be a good fit
• 3-6 years of relevant experience
• End-to-end understanding of payer/provider value chain with an in-depth understanding of front office functions
• Prior experience of working with US healthcare companies preferable or must have worked across engagements with US healthcare clients (Payer/Provider)
• Consulting/Capability/Process experience in Salesforce Health Cloud
• Should have project experience in working around (any 3-5):
• Stakeholder experience design - Broker/Shopping/Member/Provider Portals
• Digital Front Door – Members/Patients
• CRM Processes and Platforms
• Contact Centers / A&G / Member Retention and Loyalty
• Payer Sales Operations (Quote to Card)
• Payer Sales Strategy and Marketing
• Health Insurance Product Design / Benefit Design
• CPQ (Configure-Pricing-Quoting) processes
• Health Insurance Exchanges