Salesforce Functional Consultant / QA Consultant

VISEO ASIA; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

VISEO ASIA is seeking a Salesforce Functional Consultant / QA Consultant to bridge business requirements and system quality across Salesforce platforms. The role collaborates with stakeholders, admins, developers, and project teams to ensure solutions meet business needs while upholding high QA standards through thorough testing and validation.

This position blends functional consulting, requirements analysis, business process mapping, and quality assurance across Salesforce implementations and

Qualifications

• Bachelor's Degree in IT/CS/Business or related field
• 3+ years of Salesforce Functional Consulting and/or QA experience
• Experience on Salesforce implementations or enhancement projects
• Strong understanding of Agile and Scrum methodologies
• Experience creating: User Stories, BRDs/FRDs, Process Flows, Test Cases, Test Scripts
• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication skills

Responsibilities

• Functional Consulting: Gather, analyze, and document business requirements; conduct workshops and discovery sessions; create functional specs, user stories, process flows, and acceptance criteria; translate requirements into Salesforce solutions and configurations; provide recommendations based on best practices; support solution design and reviews; participate in Agile ceremonies and backlog refinement.
• Quality Assurance: Develop test plans, scenarios and cases; execute functional, regression, integration, and UAT testing; validate Salesforce configurations, workflows, automations, and integrations; identify, document, and track defects using Jira; perform root cause analysis and coordinate issue resolution with developers; ensure solutions meet requirements before deployment.
• Stakeholder Management: Act as liaison between business users and technical teams; facilitate UAT sessions and end-user training; support change management and adoption activities; provide post-go-live support and triage.

Skills

Salesforce

Functional Consulting

QA Experience

Agile / Scrum

User Stories

BRDs FRDs

Process Flows

Test Scripts

Stakeholder Mgmt

Communication

Education

Bachelor's Degree in Information Technology, Computer Science, Business, or related field

Job description

We are seeking a highly motivated Salesforce Functional Consultant / QA Consultant to bridge business requirements and system quality assurance across Salesforce platforms. The ideal candidate will collaborate with business stakeholders, administrators, developers, and project teams to ensure Salesforce solutions meet business needs while maintaining high-quality standards through thorough testing and validation.

This role combines functional consulting, requirements analysis, business process mapping, and quality assurance activities across Salesforce implementations and enhancements.

Key Responsibilities

Functional Consulting

• Gather, analyze, and document business requirements.
• Conduct workshops and discovery sessions with stakeholders.
• Create functional specifications, user stories, process flows, and acceptance criteria.
• Translate business requirements into Salesforce solutions and configurations.
• Provide recommendations based on Salesforce best practices.
• Support solution design and review activities.
• Participate in Agile ceremonies, sprint planning, and backlog refinement.

Quality Assurance

• Develop test plans, test scenarios, and test cases.
• Execute functional, regression, integration, and user acceptance testing (UAT).
• Validate Salesforce configurations, workflows, automations, and integrations.
• Identify, document, and track defects using Jira or similar tools.
• Perform root cause analysis and coordinate issue resolution with developers.
• Ensure solutions meet business and technical requirements before deployment.

Stakeholder Management

• Act as liaison between business users and technical teams.
• Facilitate UAT sessions and end-user training.
• Support change management and adoption activities.
• Provide post-go-live support and issue triage.

Required Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Business, or related field.
• 3+ years of Salesforce Functional Consulting and/or QA experience.
• Experience working on Salesforce implementations or enhancement projects.
• Strong understanding of Agile and Scrum methodologies.
• Experience creating: User Stories, BRDs/FRDs, Process Flows, Test Cases, Test Scripts
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.