Salesforce Developer

ATOS Information Technology Inc.

Pateros

On-site

PHP 670,000 - 1,004,000

Part time

3 days ago
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Job summary

ATOS Information Technology Inc. is seeking a skilled Salesforce Developer for a Makati, Philippines, 2‑month contract with potential extension. The role covers Salesforce Administration and Development, including Service Cloud, Voice, automation, and external integrations.

You will design and maintain Salesforce solutions, implement best practices, and collaborate with cross‑functional teams to deliver robust CRM capabilities. A strong background in Salesforce platforms and APIs is required.

Qualifications

  • Bachelor's degree in CS/IT or related field.
  • 3+ years of Salesforce development experience.
  • Hands-on with Salesforce Service Cloud implementations.
  • Experience with REST/SOAP APIs and third-party integrations.

Responsibilities

  • Design, develop, test, and deploy Salesforce solutions using Apex, LWC, Aura, Visualforce.
  • Configure and maintain Salesforce objects, fields, layouts, and sharing rules.
  • Support Service Cloud, including Case Management, Omnichannel, and Voice integrations.
  • Collaborate with analysts, architects, QA, and stakeholders in Agile teams.

Skills

Salesforce development
Apex
LWC
Service Cloud
Salesforce APIs

Education

Bachelor's degree

Tools

Git/GitHub
Azure DevOps
CI/CD

Job description

Atosis the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Job Title: Salesforce developer
Location: Makati Philippines
Job type: 2 month Contract + Possible extension

Job Summary

We are seeking a highly skilled Salesforce Developer with hands-on experience in both Salesforce Administration and Salesforce Development. The ideal candidate will design, develop, and maintain Salesforce solutions that support business operations, customer service processes, and digital transformation initiatives. This role requires strong expertise in Salesforce Service Cloud, Salesforce Voice, automation, integration, and custom application development.

Key Responsibilities

Salesforce Development

  • Design, develop, test, and deploy scalable Salesforce solutions using:
  • Apex
  • Lightning Web Components (LWC)
  • Aura Components
  • Visualforce
  • SOQL/SOSL
  • Salesforce APIs
  • Develop custom applications, workflows, triggers, and integrations with external systems.
  • Implement best practices for coding, security, performance, and governance.
  • Troubleshoot and resolve production issues and system defects.

Salesforce Administration

  • Configure and maintain Salesforce objects, fields, page layouts, validation rules, profiles, permission sets, and sharing rules.
  • Manage user access, security models, and data quality initiatives.
  • Create and maintain reports, dashboards, and data management processes.
  • Support release management and deployment activities across environments.

Service Cloud & Salesforce Voice

  • Configure and enhance Salesforce Service Cloud capabilities, including:
  • Case Management
  • Omnichannel Routing
  • Knowledge Base
  • Service Console
  • Entitlements and Milestones
  • Implement and support Salesforce Voice solutions, integrating telephony systems with Service Cloud.
  • Optimize agent workflows and customer service processes to improve user experience and operational efficiency.
  • Collaborate with business stakeholders to gather requirements and design customer service solutions.

Collaboration & Support

  • Work closely with business analysts, architects, QA teams, and stakeholders to deliver business requirements.
  • Participate in Agile ceremonies, including sprint planning, refinement, and retrospectives.
  • Prepare technical documentation, solution designs, and deployment guides.
  • Mentor junior developers and administrators when needed.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of Salesforce development experience.
  • Hands-on experience with Salesforce Service Cloud implementations.
  • Experience configuring and supporting Salesforce Voice.
  • Strong knowledge of Salesforce platform architecture and declarative development.
  • Experience with REST/SOAP APIs and third-party integrations.
  • Knowledge of CI/CD, Git version control, and DevOps practices.

Required Certifications

  • Salesforce Certified Administrator
  • Salesforce Platform Developer I

Preferred Certifications

  • Salesforce Platform Developer II
  • Salesforce Service Cloud Consultant
  • Salesforce AI Associate
  • Salesforce Application Architect (preferred)

Technical Skills

  • Salesforce Lightning Experience
  • Lightning Web Components (LWC)
  • Apex
  • Visualforce
  • Flow Builder
  • Service Cloud
  • Salesforce Voice
  • REST/SOAP APIs
  • Data Loader
  • Git/GitHub
  • Azure DevOps or similar CI/CD tools
  • Agile/Scrum methodologies

Preferred Experience

  • Experience integrating telephony platforms with Salesforce Voice.
  • Knowledge of Contact Center operations and customer service processes.
  • Experience with Salesforce Financial Services Cloud or other industry clouds.
  • Experience with cloud platforms such as Azure or AWS.

Key Competencies

  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management
  • Attention to detail and commitment to quality
  • Ability to work independently and within Agile teams
  • Customer-focused mindset

#LI-Philippines

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

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