Salesforce Data Quality & Insights Analyst

Sterling Talent Solutions Philippines, Inc.; Philippines; Remote; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Generous PTO

Volunteer Time Off

Benefits package

Global EAP

Employee groups

Job summary

First Advantage is seeking a data analytics professional to analyze Salesforce data across Sales Cloud, Revenue Cloud, and Service Cloud. You will translate business requirements into meaningful reports, dashboards, and recommendations, while monitoring data quality and governance.

The role focuses on data profiling, root-cause analysis, and collaboration with data stewards to remediate issues and improve processes. A strong background in SQL/SOQL and Excel is required.

Qualifications

• Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Business, or a related field, or equivalent professional experience.
• 2–5 years of experience working with Salesforce data analysis, business analysis, CRM analytics, and data quality.
• Experience developing reports, dashboards, and recurring analytical outputs.
• Demonstrated proficiency with Salesforce SOQL, SQL, and Excel.
• Strong problem-solving and root-cause analysis skills with excellent written and verbal communication skills.
• Ability to explain data and analytical findings to both technical and non-technical audiences.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and work effectively in a cross-functional environment.

Responsibilities

• Data Quality Analysis & Monitoring
• Reporting & Dashboard Development
• Data Stewardship Support
• Data Governance & Documentation
• Business Process & Continuous Improvement Routine Activities
• Develop queries and analytical datasets using Salesforce reporting and analytical tools
• Analyze Salesforce data to identify inaccuracies, duplicates, and data quality issues
• Monitor data-quality metrics and trends across Sales Cloud, Revenue Cloud, and Service Cloud
• Develop and maintain recurring data-quality reports, dashboards, and scorecards
• Investigate data anomalies and determine potential business impact
• Perform root-cause analysis to distinguish data-entry issues, process deficiencies, and system/configuration problems
• Partner with Salesforce Data Stewards to validate issues, prioritize remediation, and track resolution
• Identify emerging data-quality risks before they affect operations or reporting
• Conduct data profiling and analysis to support quality initiatives and audits
• Establish data-quality measurements and thresholds with Data Quality Manager
• Reconcile Salesforce data with other systems when discrepancies arise
• Assess downstream impacts of data-quality issues on reporting and forecasting
• Support analysis of historical data and trends to identify recurring problems

Job description

First Advantage is seeking a data analytics professional to analyze Salesforce data across Sales Cloud, Revenue Cloud, and Service Cloud. You will translate business requirements into meaningful reports, dashboards, and recommendations, while monitoring data quality and governance.

The role focuses on data profiling, root-cause analysis, and collaboration with data stewards to remediate issues and improve processes. A strong background in SQL/SOQL and Excel is required.