Salesforce Administration Leader

First Advantage; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

First Advantage is seeking a Salesforce Administration Leader based in the Philippines. You will oversee design, configuration, and maintenance of Salesforce environments to ensure data integrity and system reliability.

The role collaborates with cross-functional teams to gather requirements, implement best practices, support change management, and provide training to Salesforce users. You will monitor performance, drive continuous improvement, and support governance, documentation, and

Qualifications

• Strong Salesforce administration skills including user management, security, profiles, roles, and permission sets.
• Experience configuring Salesforce objects, fields, page layouts, validation rules, flows, and automation tools.
• Proficiency in creating and optimizing reports, dashboards, and analytics for data-driven decisions.
• Ability to manage integrations between Salesforce and ERP/HR systems, APIs, and third-party apps.

Responsibilities

• Oversee design, configuration, and maintenance of Salesforce environments.
• Manage user roles, permissions, and security settings; optimize workflows and automation.
• Create reports and dashboards to support business decisions and governance.
• Coordinate system integrations with HR tech and data platforms; train and guide Salesforce users.

Skills

Salesforce administration

User management

Security settings

Reports & dashboards

Integrations

Leadership/mentoring

Communication

Data governance

English proficiency

Education

Bachelor’s degree in IT/CS/Business

Tools

Salesforce

Job description

Company Description First Advantage (NASDAQ: FA) is a leading global provider of software and data solutions in the HR technology industry, focused on employment background screening, digital identity, and verification services. Enabled by proprietary technology, AI-powered infrastructure, and over one billion records, First Advantage helps organizations intelligently understand, verify, and manage identity throughout the employee lifecycle. The company supports more than 80,000 organizations worldwide, empowering them to hire smarter, onboard faster, and build trust in a changing world. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, with a strong emphasis on innovation, automation, and customer success. For more information, please visit https://fadv.com/.
Role Description This is a full-time, on-site Salesforce Administration Leader role based in the Philippines. The Salesforce Administration Leader will oversee the design, configuration, and maintenance of Salesforce environments, ensuring data integrity, system reliability, and alignment with business processes. Responsibilities include managing user roles and permissions, optimizing workflows and automation, creating reports and dashboards, and coordinating system integrations with other HR tech and data platforms. The role will collaborate closely with cross-functional teams to gather requirements, implement best practices, support change management, and provide training and guidance to Salesforce users. In addition, this leader will monitor system performance, drive continuous improvement initiatives, and support governance, documentation, and compliance efforts.
Qualifications

• Strong Salesforce administration skills, including user management, security settings, profiles, roles, and permission sets.
• Experience configuring Salesforce features such as objects, fields, page layouts, validation rules, flows, and other automation tools.
• Proficiency in creating and optimizing reports, dashboards, and analytics to support data-driven decision-making.
• Ability to manage integrations between Salesforce and other enterprise systems, APIs, and third-party applications.
• Experience leading or mentoring Salesforce teams, managing projects, and collaborating with stakeholders across business and technology functions.
• Solid understanding of data governance, data quality, and compliance requirements within a global, regulated environment.
• Strong problem-solving skills, attention to detail, and the ability to prioritize and manage multiple initiatives in a fast-paced setting.
• Excellent written and verbal communication skills in English, with the ability to explain technical concepts to non-technical audiences.
• Bachelor’s degree in Information Technology, Computer Science, Business, or a related field; Salesforce Administrator or advanced Salesforce certifications are highly beneficial.
• Prior experience in HR technology, background screening, or identity verification industries is an advantage.