Sales Team Lead: Drive Revenue & Coaching Excellence

Hexaware Technologies Phil. Branch; Taguig; Hybrid; PHP 600,000 - 950,000; Full time

Job summary

Hexaware Technologies Philippines is seeking a Team Leader to supervise a sales team, drive revenue growth, and ensure achievement of quotas and targets. The role emphasizes coaching, performance management, and cross-functional collaboration with client teams.

You will monitor performance, conduct coaching sessions, and implement data-driven improvements while leading daily, weekly, and monthly reviews to steer strategy and results.

Qualifications

• Associate's or Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• 2-4 years of Sales Team Lead, Sales Supervisor, or Sales Operations leadership experience strongly preferred.
• Minimum of 2 years of people leadership experience in a sales environment, preferably within a BPO, contact center, telesales, inside sales, or customer acquisition setting.
• Proven track record of leading teams that consistently achieve or exceed sales and revenue targets.

Responsibilities

• Lead and manage a team of sales associates, ensuring achievement of sales quotas, conversion targets, productivity goals, and quality standards.
• Monitor daily sales performance, pipeline activity, attendance, schedule adherence, and compliance with company policies and legal requirements.
• Conduct regular coaching sessions, call reviews, and performance discussions to improve sales effectiveness, objection handling, closing techniques, and customer engagement.
• Analyze sales performance trends, identify opportunities for improvement, and implement targeted action plans to drive revenue growth.
• Manage underperformance through structured coaching, development plans, and corrective actions when necessary.
• Ensure key sales metrics such as conversion rate, revenue attainment, lead-to-sale ratio, average order value, and productivity targets are consistently achieved or exceeded.
• Serve as a subject matter expert for escalated sales inquiries, complex customer situations, and deal support.
• Facilitate team meetings, sales huddles, calibration sessions, and strategy discussions to drive engagement and performance.
• Partner with internal stakeholders and client counterparts to review sales results, market trends, business challenges, and growth opportunities.
• Prepare and present daily, weekly, and monthly sales performance reports, forecasts, and business reviews.

Skills

Leadership

Coaching

Sales forecasting

Performance analytics

Education

Bachelor's degree in Business

Related field preferred

Tools

CRM systems

MS Office

Job description

Hexaware Technologies Philippines is seeking a Team Leader to supervise a sales team, drive revenue growth, and ensure achievement of quotas and targets. The role emphasizes coaching, performance management, and cross-functional collaboration with client teams.

You will monitor performance, conduct coaching sessions, and implement data-driven improvements while leading daily, weekly, and monthly reviews to steer strategy and results.