Sales Tax Support Specialist

OP360 (OfficePartners360); Philippines; On-site; PHP 200,000 - 260,000; Full time

Job summary

OP360 (OfficePartners360) is seeking a Customer Service Representative – Tax Analyst to join our Sales Tax Operations team in a fast-paced BPO environment. The ideal candidate has strong written and verbal communication and a genuine passion for delivering exceptional service to clients.

Preferred background includes accounting, taxation, or bookkeeping, and familiarity with QuickBooks or Xero. Candidates should have a degree in business or accounting, at least six months of related experience,

Qualifications

• Bachelor's degree in business, Accounting, or a related field.
• At least 6 months of accounting/financial experience, particularly in the BPO.
• Strong verbal and written communication and customer service skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Must have a stable internet connection and a conducive WFH setup.

Responsibilities

• Handle inbound and outbound calls related to sales tax inquiries and issues
• Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance
• Support clients with document submissions and data validation
• Collaborate with internal teams to resolve discrepancies and ensure accurate reporting

Skills

Customer service

Taxation knowledge

Verbal and written communication

Attention to detail

Remote/work-from-home setup

Education

Bachelor's degree in business or accounting

Tools

QuickBooks

Xero

Job description

OP360 (OfficePartners360) is seeking a Customer Service Representative – Tax Analyst to join our Sales Tax Operations team in a fast-paced BPO environment. The ideal candidate has strong written and verbal communication and a genuine passion for delivering exceptional service to clients.

Preferred background includes accounting, taxation, or bookkeeping, and familiarity with QuickBooks or Xero. Candidates should have a degree in business or accounting, at least six months of related experience,