SALES SUPPORT COORDINATOR

Outsource Accelerator; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Outsource Accelerator is seeking an entry-level Sales Admin Assistant to support the sales and sales support teams from its Ortigas office. You will handle inquiries, data entry of orders, and routine reporting, while assisting with quotations and client communications.

The role requires 1–2 years in sales support, strong English communication, and proficiency with MS Office. You will collaborate with Accounting and Shipping and maintain orderly client records and confidential files.

Qualifications

• 1–2 years of experience in sales support or related coordination role.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong communication and interpersonal skills across all levels.
• University degree in Business Administration or related field preferred.
• Excellent written and spoken English; proficient with MS Office.

Responsibilities

• Provide administrative support to the Sales Department and sales teams.
• Manage order desk communications and support external sales portals.
• Receive, sort, and route incoming order emails to the team.
• Process customer orders accurately and promptly.
• Use CRM to manage orders, maintain records, and support communication.
• Coordinate with Accounting and Shipping for order processing.
• Enter orders from phone, email, and fax; identify upsell opportunities.
• Prepare price quotes and client documents using the ERP system.
• Respond professionally to inquiries and maintain confidential files.
• Assist lead follow-up with quotes, samples, and communications.

Skills

Sales support

Time management

Organizational skills

English proficiency

MS Office

Education

Bachelor's degree in Business Administration

Tools

CRM systems

ERP system

Job description

The Role:

The Sales Admin Assistant is an entry-level role responsible for providing administrative support to the sales and sales support team such as responding to inquiries or correspondences, data entry of incoming orders, or preparing reports.

KEY RESPONSIBILITIES:

• Provide administrative support to the Sales Department, including Inside and Outside Sales teams
• Manage order desk communications and support external sales portals
• Receive, sort, and route incoming order desk emails to the appropriate team members
• Process customer orders accurately and in a timely manner
• Use CRM systems to manage orders, maintain records, and support customer communication
• Coordinate regularly with Accounting and Shipping teams for order processing and fulfillment
• Receive and enter orders via phone, email, and fax while identifying upselling opportunities
• Prepare price quotations and client documentation using the ERP system
• Respond to customer inquiries, concerns, and requests professionally and promptly
• Create and maintain confidential client files and internal communication records
• Support lead follow-up by sending quotations, samples, and related communications as directed by the sales team
• Provide logistics information to customers and internal sales partners as needed
• Perform other related duties as assigned

SKILLS & COMPETENCIES REQUIRED

• 1–2 years of experience in sales support, sales administration, or a similar coordination role
• Ability to work effectively in a fast-paced environment and manage multiple priorities
• Strong time management and organizational skills with the ability to work independently
• University degree or college diploma in Business Administration or a related field preferred
• Excellent communication and interpersonal skills across all levels of the organization
• High proficiency in written and spoken English
• Strong proficiency in Microsoft Office Suite

Working Conditions:

• Work schedule: 12:00AM - 9:00 AM MNL TIME
• Work arrangement: ONSITE in Ortigas

About the Company

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.

We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients across the globe. We continue to provide world-class talent to help small and medium-sized enterprises successfully build their offshore team in the Philippi