Sales Support & Client Success Specialist

Geoplan Philippines, Inc.; Metro Manila; On-site; PHP 180,000 - 300,000; Full time

Job summary

Geoplan Philippines, Inc. in Manila is seeking a proactive Sales Support to assist the sales team with lead generation, customer communications, and data preparation.

You will convert sales information into clear formats, track progress toward goals, and coordinate with other departments to keep the sales process moving smoothly. The ideal candidate has strong attention to detail, excellent communication skills, and familiarity with CRM tools like Apptivo, HubSpot and Spiceworks to generate

Responsibilities

• Generates and processes new sales leads as necessary.
• Answers phone calls from customers and deals with problems as they arise.
• Takes sales information and puts it into an easily readable format.
• Follows up with customers to make sure that they are satisfied with a particular product.
• Makes sure that sales persons are on track with sales goals.
• Meets with other departments to make sure that salespeople are doing their job correctly.
• Provides any necessary data or reports to the sales team.
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Arranges appointments with clients and the sales team.
• Acknowledges customers by responding to emails, texts, and phone calls.
• Updates all contact information for clients.
• Deals with any customer complaints and resolves the issue as necessary.
• Arranges travel and accommodations for any salesperson that is meeting clients outside of the office.
• Does any necessary administrative work including filing reports or presenting the sales team with necessary document.
• Learn and use Apptivo, Hubspot and Spiceworks applications

Skills

Lead gen

Customer service

Communication

Data entry

Cross-functional

Report writing

Appointment setting

Attention to detail

Education

Bachelor’s degree in Business/Marketing/Engineering/IT

Tools

Apptivo

Hubspot

Spiceworks

Job description

Geoplan Philippines, Inc. in Manila is seeking a proactive Sales Support to assist the sales team with lead generation, customer communications, and data preparation.

You will convert sales information into clear formats, track progress toward goals, and coordinate with other departments to keep the sales process moving smoothly. The ideal candidate has strong attention to detail, excellent communication skills, and familiarity with CRM tools like Apptivo, HubSpot and Spiceworks to generate