Sales Staff (Nuvali)

SONAK CORPORATION; Santa Rosa; On-site; PHP 167,000 - 279,000; Full time

Job summary

SONAK CORPORATION in Laguna, Santa Rosa, is seeking a friendly Sales Staff to deliver excellent customer service, boost sales, and support daily store operations.

You will greet customers, listen to their needs, share product knowledge, maintain eye-catching displays, and collaborate with the team on inventory and floor set changes to ensure a positive shopping experience.

This entry-level role offers hands-on experience in a busy retail environment.

Qualifications

• Provide excellent customer service in assigned Store.
• Maintain eye-catching displays aligned with seasonal themes and promotions.
• Monitor stock levels and assist with inventory processes.

Responsibilities

• Greet customers and help them find products with product knowledge.
• Keep displays attractive and ensure floor sets reflect seasonal promotions.
• Receive, check, and record incoming merchandise; assist with stockroom organization and inventory controls.

Job description

Sales Staff is responsible in delivering excellent customer service, driving sales, and supporting the daily operations of a retail store. They are often the first point of contact for customers and are crucial to creating a positive shopping experience.

1. Provide excellent customer service in assigned Store

• Greet every customer with genuine warmth and enthusiasm—the kind that makes them feel right at home.

• Listen actively to understand their needs, preferences, and style, then match them with the perfect product.

• Share your knowledge about product features, fit, and style so customers feel confident and excited about their purchase.

• Go the extra mile—offer alternative suggestions, check stock in the back, or recommend styling tips to complete their look.

• Handle concerns or questions with patience, positivity, and professionalism.

2. Effective Store Maintenance and Visual Upkeep of Store

• Keep displays eye-catching, trend-forward, and aligned with seasonal themes and promotions.

• Make sure every sneaker, sandal, and slide is placed with intention—because presentation matters.

• Work with the team to execute floor set changes that keep the store feeling fresh.

3. Operations Standards and Teamwork

• Accurately receive, check, and record incoming merchandise to match purchase orders.

• Organize and maintain stockrooms for quick and efficient access.

• Monitor stock levels to avoid overstock or shortages.

• Replenish and rotate products regularly to ensure fresh presentation and availability.

• Assist with inventory counts, loss prevention measures, and reporting discrepancies promptly.

• Handle merchandise with care to maintain quality and presentation standards.