A local retail company in Cebu City is seeking a customer service representative to assist customers in selecting products and driving sales. The ideal candidate should have strong communication skills, a customer-focused attitude, and be willing to work flexible shifts, including weekends. Responsibilities include processing transactions, maintaining store organization, and collaborating with team members. This role provides an opportunity to grow within a dynamic retail environment.
Qualifications
High school diploma or equivalent preferred.
Sales or customer service experience is a plus.
Willing to work flexible shifts, including weekends.
Responsibilities
Assist customers in selecting and purchasing products/services.
Promote and upsell items to meet sales targets.
Process transactions and handle inquiries professionally.
Maintain store or office organization and stock levels.
Build and maintain customer relationships.
Collaborate with the team to achieve business goals.
Skills
Strong communication skills
Persuasion skills
Customer-focused
Goal-oriented
Education
High school diploma or equivalent
Job description
Responsibilities
Assist customers in selecting and purchasing products/services
Promote and upsell items to meet sales targets
Process transactions and handle inquiries professionally
Maintain store or office organization and stock levels
Build and maintain customer relationships
Collaborate with the team to achieve business goals
Qualifications
High school diploma or equivalent (preferred)
Sales or customer service experience (a plus)
Strong communication and persuasion skills
Goal-oriented and customer-focused
Willing to work flexible shifts, including weekends