Sales staff

Denila Merchandising; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail company in Iloilo City seeks a Sales Assistant to support the sales team with excellent customer service and administrative tasks. The role includes greeting customers, managing sales transactions, and handling inventory. Applicants should have a high school diploma, customer service experience is a plus, and strong communication skills are essential. This position offers an opportunity to grow in a vibrant retail environment.

Qualifications

• Previous sales experience preferred but not always necessary.
• Experience in customer service can be beneficial.

Responsibilities

• Greet and assist customers with inquiries and purchases.
• Provide detailed product knowledge and recommendations.
• Handle customer complaints promptly.
• Upsell and cross-sell to assist the sales team.
• Manage point-of-sale transactions accurately.
• Track inventory levels and restock as needed.

Skills

Communication Skills

Customer Service Skills

Sales Skills

Technical Skills

Organizational Skills

Friendly and approachable personality

Strong work ethic

Ability to handle stressful situations

Education

High school diploma or equivalent

College degree preferred

Job description

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Overview

The Sales Assistant supports the sales team by providing excellent customer service, managing administrative tasks, and helping drive sales growth. They serve as the first point of contact for customers, assist in product inquiries, and ensure a smooth and positive customer experience.

Key Responsibilities

Customer Support:

• Greet and assist customers with inquiries and purchases.
• Provide detailed product knowledge and recommendations.
• Handle customer complaints and resolve issues promptly.
• Assist the sales team in meeting targets by upselling and cross-selling.
• Manage point-of-sale transactions and ensure accurate records.
• Track inventory levels and restock shelves as needed.

Administrative Duties:

• Prepare and update sales reports and documentation.
• Maintain an organized and clean sales environment.
• Schedule appointments or product demonstrations for the sales team.
• Stay updated on industry trends and competitors.
• Gather customer feedback to share with the sales team.

Education

• High school diploma or equivalent is usually required.
• A college degree may be preferred for some industries, such as marketing or business-related sales roles.

Experience

• Previous sales experience is often preferred but not always necessary, as many employers provide on-the-job training.
• Experience in customer service can be beneficial.

Skills

• Communication Skills: Ability to clearly explain product details and benefits to customers.
• Customer Service Skills: Helping customers with their needs and resolving issues promptly.
• Sales Skills: Ability to persuade and upsell to meet sales goals.
• Technical Skills: Basic computer and POS system proficiency.
• Organizational Skills: Managing time and maintaining an organized workspace.
• Friendly and approachable personality.
• Strong work ethic and goal-oriented mindset.
• Ability to handle stressful situations, especially during peak times.

Physical Requirements

• Ability to stand for long periods.
• Lifting or moving products may be necessary (depending on the industry).
• Flexibility to work evenings, weekends, and holidays.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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