Sales Operations Support

Enshored; Pasig; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Enshored seeks a seasoned BPO sales operations professional to optimize lead qualification, deal flow, and RFP processes. You will own HubSpot-driven workflows and coordinate cross-functional efforts to accelerate opportunities.

Manage proposals, case studies, and contract drafting while maintaining rigorous data hygiene and KPI reporting. Join a collaborative team in a fast-growing outsourcing environment.

Qualifications

• Experience: 3+ years in BPO sales operations, bid management, or program management.
• Expert in HubSpot or similar CRMs, advanced spreadsheets, and project management tools like Trello.
• Advanced CRM skills with data hygiene, reporting, and tracking sales KPIs.
• Clear, professional, and assertive written communication skills.
• Ability to build and maintain strong corporate B2B and partner relationships.
• Proactive, independent self-starter who can lead projects and make sound decisions.
• Exceptionally detail-oriented with a positive attitude under tight deadlines and pressure.
• Hyper-detailed proofreading skills during contract creation.

Responsibilities

• Inbound Triage: Qualify leads via written communication with no live calls.
• Differentiate workflows for standard deals vs. complex RFPs.
• Coordinate and book discovery meetings between prospects and sales leadership.
• Create and maintain deal cards in HubSpot, Trello, and RFP sheets.
• Update internal sales playbooks with lead data.
• Proposal architecture: help draft tailored sales proposals and RFP responses.
• Embed case studies into proposals based on industry.
• Draft the MSA, Exhibit A, DPA, and Partnership Success Guide.

Skills

Proactive self-starter

Detail-oriented

Written communication

Leadership

Tools

HubSpot CRM

Spreadsheets (Excel)

Trello

RFP tracking sheets

Job description

Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’s optimal growth potential, whether from the ground up or through innovative transformation.

Our team is composed of talented individuals who thrive in a balanced environment of hard work and smart collaboration. We make important decisions guided by core values that shape how we choose people and collaborate with stakeholders, leaders, and team members.

Check us out at www.enshored.com to experience our growth firsthand.

Required Qualifications

• Experience: 3+ years in BPO sales operations, bid management, or program management.
• Tech Skills: Expert in HubSpot or similar CRMs, advanced spreadsheets, and project management tools like Trello.
• Advanced CRM skills (HubSpot) with a strict discipline for data hygiene, reporting, and tracking sales KPIs.
• Communication: Clear, professional, and assertive written communication skills.
• Relationships: Ability to build and maintain strong corporate B2B and partner relationships.
• Work Style: Proactive, independent self-starter who can lead projects and make sound decisions.
• Execution: Exceptionally detail-oriented with a positive attitude under tight deadlines and pressure.
• Traits: Hyper-detailed-oriented with exceptional proofreading skills during contract creation.

Key Responsibilities

Backend Deal & Sales Team Support

• Inbound Triage: Monitor emails and Typeforms to qualify leads entirely through written communication, with zero live calls.
• Workflow Differentiation: Categorize incoming leads as standard deals or complex RFPs to trigger the correct backend workflows.
• Prospect Scheduling: Coordinate and book discovery meetings or presentations between qualified prospects and sales leadership.
• Deal Management: Create and maintain deal cards in HubSpot, Trello, and RFP tracking sheets.
• Playbook Administration: Update internal sales playbooks with relevant lead data to empower active sales teams.

Deal Execution & Contract Drafting

• Proposal Architecture: Help draft tailored, polished sales proposals and RFP responses based on approved pricing and client requirements.
• Case Study Integration: Embed and improve relevant case studies into proposals based on the prospect’s industry and operational pain points.
• Contract Generation: Assist in drafting the MSA (Master Service Agreement), Exhibit A (Statement of Work), DPA (Data Privacy Agreement), and populating the Partnership Success Guide.

Strategy, Market Research & Cross-Functional Alignment

• Outreach Intelligence: Research and profile top prospective companies within global segments to fuel outbound sales sequences.
• Branding Support: Review and provide operational feedback on corporate LinkedIn posts and marketing collateral.
• Data & Analytics: Track sales performance and manage the CRM in HubSpot.

About Enshored

Enshored is the leading outsourcer for start‑ups. We support innovators, scalers, creators, makers, and horizon scanners. When our people thrive, our clients thrive too, and the world becomes a better place. We provide a supportive environment, tools, and structured learning to help each individual succeed.