Sales Operations Coordinator

Optimal Systems Distribution, Inc.; Pasig; On-site; PHP 240,000 - 320,000; Full time

Job summary

Optimal Systems Distribution, Inc. in Pasig is seeking a Sales Support Administrator to back the sales team with administrative and operational tasks, from quotations to order processing and reporting. The role emphasizes accuracy and confidentiality in handling customer and sales data.

The position requires strong communication, organizational skills, and proficiency in MS Office; Fresh graduates are welcome to apply and experience with CRM/ERP is advantageous.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Commerce, or related field.
• Strong verbal and written communication skills with confidence in interacting with customers via phone, email, and messaging applications.
• Highly organized with the ability to manage multiple tasks and meet deadlines.
• Excellent attention to detail and strong follow-up skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Experience using CRM, ERP, or other database management systems is an advantage.
• Strong problem-solving skills with the ability to work proactively and independently.
• Able to collaborate effectively with cross-functional teams.
• Demonstrates professionalism, integrity, and confidentiality in handling customer information.
• Customer service-oriented with a commitment to supporting sales growth and delivering excellent service.
• Fresh graduates are welcome to apply; experience in sales administration or customer support is an advantage.

Responsibilities

• Provide administrative and operational support to the sales team to ensure efficient day-to-day sales operations.
• Prepare and process customer quotations, sales orders, and other sales-related documents accurately and promptly.
• Coordinate with internal departments to ensure timely order processing, inventory availability, and delivery schedules.
• Maintain and update customer, product, and sales information in the company's CRM/ERP system.
• Monitor customer orders and provide timely updates to customers and the sales team.
• Respond to customer inquiries through phone, email, and messaging platforms in a professional and timely manner.
• Generate and prepare sales reports, forecasts, and other documentation as required by management.
• Schedule meetings, organize sales-related files, and support sales planning activities.
• Ensure accuracy, confidentiality, and proper documentation of customer and sales records.
• Identify opportunities to improve administrative processes and contribute to overall sales efficiency.

Skills

Customer service

Communication

Organizational skills

Time management

Problem-solving

Team collaboration

Attention to detail

Independent work

Education

Bachelor's degree in Business Administration/Marketing/Management/Commerce

Tools

Microsoft Excel

Microsoft Word

CRM/ERP systems

Job description

Optimal Systems Distribution, Inc. in Pasig is seeking a Sales Support Administrator to back the sales team with administrative and operational tasks, from quotations to order processing and reporting. The role emphasizes accuracy and confidentiality in handling customer and sales data.

The position requires strong communication, organizational skills, and proficiency in MS Office; Fresh graduates are welcome to apply and experience with CRM/ERP is advantageous.