Sales Operations

PALMPAY LIMITED; Taguig; On-site; PHP 279,000 - 502,200; Full time

Benefits offered by this job

Competitive compensation and benefits package

Exposure to sales operations in a tech-enabled environment

Opportunity to contribute to business growth

Job summary

PALMPAY LIMITED is looking for a detail-oriented Sales Operations professional to provide end-to-end operational support to the sales team. This role involves managing onboarding processes, coordinating with both Product and Sales Operations teams, and ensuring timely issue resolution. The ideal candidate will have a bachelor’s degree, 1–3 years of experience in sales operations, and strong organizational and communication skills. Join a fast-growing fintech company with a competitive compensation and benefits package.

Qualifications

• 1–3 years of experience in sales operations, support, or administrative roles.
• Experience in fintech, banking, lending, or financial services is strongly preferred.

Responsibilities

• Provide administrative and operational support to the sales team.
• Coordinate with Product and Sales Operations teams for application processing.
• Manage issue resolution and escalation handling.
• Support sales enablement with fintech tools and resources.
• Monitor application workflows and recommend improvements.
• Maintain records and reports on application status.

Skills

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Multi-tasking ability

Education

Bachelor’s degree in Business Administration, Finance, Management, or related field

Tools

MS Office

CRM or fintech sales management tools

Job description

Job Title: Sales Operations
Location: BGC, Taguig
Employment Type: Full-Time
Set Up: Onsite

Job Summary

We are seeking a proactive and detail‑oriented Sales Operations to provide end‑to‑end operational support to our fintech sales team. This role ensures seamless application and onboarding processes, coordinates with Product and Sales Operations teams, and drives timely issue resolution. By equipping the sales team with the right tools, processes, and resources, the Sales Operations Associate plays a critical role in enabling business growth and delivering a smooth customer journey in a fast‑paced digital finance environment.

Key Responsibilities

• Provide administrative and operational support to the sales team, including handling application and onboarding‑related concerns.
• Coordinate with Product and Sales Operations teams to ensure smooth application and order processing, tracking, and completion.
• Manage day‑to‑day issue resolution and escalation handling, ensuring timely responses and effective solutions.
• Support sales enablement by ensuring the team has access to fintech‑specific tools, processes, and resources to achieve business targets.
• Monitor and track application workflows, identifying bottlenecks and recommending process improvements.
• Maintain accurate records and reports on application status, issue resolution, and operational performance.
• Collaborate with cross‑functional teams to streamline digital processes and enhance customer and partner experience.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Management, or related field.
• 1–3 years of experience in sales operations, support, or administrative roles.
• Experience in fintech, banking, lending, or financial services is strongly preferred.
• Strong organizational and coordination skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast‑paced, tech‑driven environment.
• Proficiency in MS Office and familiarity with CRM or fintech sales management tools is an advantage.

Why Join Us

• Be part of a fast‑growing fintech company driving innovation in digital financial services.
• Gain exposure to sales operations and cross‑functional collaboration in a tech‑enabled environment.
• Opportunity to contribute directly to business growth and customer success.
• Competitive compensation and benefits package.