Sales Intern

Document Processing Services; Cavite City; On-site; PHP 134,000 - 201,000; Part time

Job summary

Document Processing Services is seeking a proactive Business Operations & Government Liaison Intern to act as a vital link between field teams, local government offices, and corporate operations. You will gain hands-on experience in public administration, cross-border service execution, and compliance monitoring while supporting process documentation and education content creation.

Under an authorization framework, you will handle LGU processing, sales documentation, and bilingual content

Qualifications

• Ongoing studies in relevant field with required OJT hours.
• Strong organizational skills and keen attention to detail.
• Professional phone etiquette.
• Fluent in Tagalog and English.
• Willingness to conduct authorized visits to LGUs.
• High integrity, compliance awareness.

Responsibilities

• Authorized Local Government Liaison & Process Mapping to secure documents.
• Administrative flow mapping across LGUs.
• Compliance and financial integrity with no cash handling.
• Sales documentation review, intake verification, and tracking.
• Digital archiving, defect tracking, and follow-up on milestones.
• Educational content creation for seniors, OFWs, and families.
• Localization of SOPs and translation support.
• Customer success QA audits including callback audits in multiple languages.

Skills

Strong organizational skills

Attention to detail

Professional phone etiquette

Fluent in Tagalog and English

Education

Ongoing studies in Business Administration, Public Administration, Legal Management, Political Science, Communications, or related field with OJT hours

Job description

We are seeking a proactive, highly agile Business Operations & Government Liaison Intern to serve as a vital operational link between our frontline field teams, local government offices, and corporate operations.

In this role, you will gain hands-on experience in public administration in practice, cross-border service execution, compliance auditing, and customer success quality control. Operating under a formalized authorization model, you will handle local government processes, sales documentation tracking, educational content creation, and compliance monitoring.

Key Responsibilities

We are seeking a proactive, highly agile Business Operations & Government Liaison Intern to serve as a vital operational link between our frontline field teams, local government offices, and corporate operations.

In this role, you will gain hands-on experience in public administration in practice, cross-border service execution, compliance auditing, and customer success quality control. Operating under a formalized authorization model, you will handle local government processes, sales documentation tracking, educational content creation, and compliance monitoring.

Key Responsibilities

1. Authorized Local Government Liaison & Process Mapping

• LGU Processing (via SPA): Safely carry client-authorized documentation to secure and process required Barangay Certificates and Mayor's Certifications at local government offices.

• Administrative Flow Mapping: Document and standardize local government procedures, statutory schedules, notarization requirements, and processing timelines across provincial and municipal LGUs.

• Compliance & Financial Integrity: Strictly adhere to authorization guidelines. Interns do not handle or solicit cash from clients.

2. Sales Documentation Review & Tracking

• Intake Verification: Review application files submitted by sales representatives for complete biometric validity (signatures, thumbmarks) and document completeness.

• Digital Archiving & Defect Tracking: Encode case details into the internal tracking system, scan physical documents, flag missing requirements, and follow up on pending intake milestones.

3. Localized Marketing Content & Trust-Building

• Educational Content Creation: Help design clear infographics, FAQ guides, and video scripts tailored for senior citizens, returning Overseas Filipino Workers (OFWs), and their families.

• Core Value Communication: Create materials emphasizing legitimate corporate registrations, and direct government disbursements to build trust and eliminate fraud concerns.

4. Customer Success & Quality Assurance (QA Audits)

• Callback Audits: Perform structured telephone audit calls in Tagalog, English, or local dialects to assess client experience and ensure service transparency.

5. Administrative SOPs & Bilingual Localization

• SOP Standardization: Translate field liaison insights into standardized operational checklists and Standard Operating Procedures (SOPs) for provincial teams.

• Translation Support: Assist in reviewing, proofreading, and localizing internal manuals, training slides, and client forms across English, Tagalog, and Chinese (if applicable).

Qualifications & Requirements

• Education: Ongoing studies in Business Administration, Public Administration, Legal Management, Political Science, Communications, or any related field requiring OJT hours.

• Skills: Strong organizational skills, keen attention to detail, and professional phone etiquette.

• Language Proficiency: Fluent in Tagalog and English.

• Field Readiness: Willingness to conduct authorized, official visits to local government units (Barangay/City Halls) within assigned geographic coverage.

• Integrity & Ethics: High standard of personal integrity, compliance awareness, and reliability.

What We Offer

• Comprehensive exposure to real-world corporate operations, administrative law in practice, and customer success QA.

• Direct mentorship from senior operational leaders.

• Internship allowance

• Certificate of Internship Completion and potential full-time employment opportunities upon graduation.