Sales Executive B2B (Global events)

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Quezon City; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Reed Exhibitions is seeking a highly motivated, customer-centric Sales Executive to join a fast-paced team in Manila. The role spans promoting global shows, converting leads to registrants, and selling exhibition spaces and digital opportunities over the phone and in person where required.

You will manage multiple events, build relationships, and meet daily targets while providing accurate reports to stakeholders.

Qualifications

• Bachelor's degree or 2nd year college required.
• Proven track record in a relevant sales environment, preferably B2B exhibitions.
• Excellent telephone sales ability at a senior level.
• Experience in consultative selling and maximizing revenue from new and existing customers.
• Excellent spoken and written English.
• Strong team player, able to work under pressure.
• High professionalism and attention to detail.
• Amenable to rotational shifts.

Responsibilities

• Promote Reed Exhibitions events and conferences to visitors.
• Convert leads to registrants/attendees.
• Upsell in-event sessions and activities to registrants.
• Assist visitors with registrations, including payment processing.
• Update and verify visitor information on calls.
• Generate new leads and acquire new subscribers for event alerts.
• Submit regular productivity/insight reports to stakeholders.
• Sell exhibition space and digital opportunities to exhibitors.
• Build long-term relationships with customers and understand their marketing needs.
• Report progress via weekly sales reports and forecast revenue projections.
• Maintain CRM campaigns across multiple events.

Skills

Telephone sales

Communication skills

Customer service

English proficiency

Team player

Work under pressure

Detail oriented

Sales experience

B2B exhibitions

Relationship building

Education

Bachelor's degree

2nd year college

Job description

We love events! Our business is about making face to face connections, so we are looking for a highly motivated, outgoing, customer centric sales executive to join our hard working and high performing team in a busy, and dynamic work environment. You will be working on multiple global shows simultaneously.
The role will be versatile and adaptable to varying projects as Reed Exhibitions handles multiple events for different industries in a given period. You may find yourself calling out potential visitors for the beauty industry today and tomorrow for the real estate industry. Vital output for this role is meeting daily lead targets, regularly converting leads to registrants, closing ticket, educational session and conference ticket sales and submitting accurate daily insight reports to stakeholders.

Key Responsibilities:

• Promote Reed Exhibitions events and conferences to both existing and potential visitors
• Convert leads to actual event registrants/attendees
• Upsell in-event sessions and other activities to existing registrants/attendees
• Assist Reed Exhibitions visitors with event, educational sessions and conference registrations, (including payment processing) and provide other information required by customers (which may include minor registration troubleshooting)
• Update and verify visitor information on each call
• Build new leads and strengthen connections / network by generating new interests from existing or new companies - acquire new e-mail addresses and gather new subscribers to various event e-mail alerts.
• Submit regular productivity and insight reports to stakeholders
• Selling exhibition space and digital opportunities both previous and new exhibitors over the telephone and face to face where required.
• Build long-term relationships with customers, understanding their businesses and marketing needs, and be seen as part of the industry.
• Ability to sell senior level prospects and customers and achieve new business and increase revenues from existing customers.
• Accurately report progress through weekly sales reports and forecast revenue projections allowing the Head of Sales and Exhibition Manager to budget accordingly.
• Keep your pipeline updated on a regular basis to assist Supervisor on their reporting on a weekly/monthly basis
• Achieve and surpass individual revenue targets across the group
• Hit agreed activity output targets - an average of 90 minutes call time and 40 effective calls per day to prospects
• Effective management of CRM Campaigns across multiple events.

The candidate must have:

• Bachelor's degree holder or 2nd year college
• Proven and successful track record in a relevant sales environment, preferably in the B2B exhibition industry
• Effective telephone sales ability at a senior level
• Experience in consultative selling, maximizing revenue from both new and existing customers demonstrating innovation and creativity
• Excellent communication skills, both verbal and written
• Excellent customer service skills
• Advance/ Proficiency English
• Strong team player and the ability to work under pressure
• High levels of professionalism with strong attention to detail
• Amenable to work in rotational shift