Sales Coordinator

San Miguel Corporation; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

San Miguel Corporation is seeking a Sales Coordinator to ensure customer orders are fulfilled through close coordination with Operations Planner, warehouse, logistics, and finance teams. You will manage stock allocation and maintain accurate sales records using SMSIS, while supporting price requests and promo briefs to optimize service levels.

In this role you will handle customer inquiries, prepare sales documents, and report on service levels and delivery status to the Area Sales Manager and

Responsibilities

• Ensures customer orders are fulfilled through coordination with Operations Planner, warehouse and logistics personnel, and finance specialist.
• Allocates stocks provided by Supply Chain Operations Planner to all customers per policy.
• Keeps customers satisfied by offering alternatives when SKUs are unavailable and coordinates with SAS.
• Reports service level per SKU and delivery status to SAS and ASM.
• Maintains daily sales records and supports inventory and allocation decisions with Operations Planner and Manufacturing Specialist.

Job description

Sales Coordinator

Company : San Miguel Corporation Job Type : Full Time Philippines

Job Description - Sales Coordinator

SALES FULFILLMENT

RESPONSIBILITY: Ensures customer’s requirements and orders are fulfilled and well-coordinated all departments

Main Tasks:

• Manages customer’s requirements by ensuring orders are fulfilled through constant coordination with Operations Planner, warehouse and logistics personnel, and finance specialist.
• Allocates stocks provided by Supply Chain Operations Planner to all customers, following the allocation policy provided by the ASM.
• Ensures full customer satisfaction by offering alternative products in the absence of the specific stock keeping unit (SKU) ordered by means of coordinating with the SAS handling the specific account.
• Reports to SAS with regard to service level per SKU and delivery status.
• Elevates to ASM and SAS must move SKUs based on inventory and expiration date requested from Operations Planner and Manufacturing Specialist, ensuring immediate pull-out and eliminating condemnation in the territory of responsibility

SALES INFORMATION ANALYSIS AND REPORTS

RESPONSIBILITY: Ensures total sales volume is accounted for all company-owned Chicken Stations and Meat shops through the Sales Information System

Main Tasks:

• Ensures total sales volume is accounted for all company-owned Chicken Stations and Meat shops through the Sales Information System, verifying accuracy of DSR and LR per customer before month-end closing.
• Consolidates 12-month rolling sales forecast which requires submission to Area Sales Analyst, taking into consideration the territory’s month-on-month sales volume and revenue growth and territory sales plans and programs.
• Prepares and secures approve pricelist, special price request (SPR) and promo brief, ensuring dissemination to ASM, SASs and Finance Analyst to activate necessary adjustments
• Ensure timely information encoded/uploaded in the Supermarket Meats Sales Information System (SMSIS) that provide sales-to-trade volume sold in each of the company-operated supermarket in the territory handled.

SALES SUPPORT SERVICES

RESPONSIBILITY: Prepares and safekeeps important sales documents

Main Tasks:

• Safekeeps all important sales documents (pricelist, inter-office memo, minutes of the meeting, customer profile, copy of contracts);
• Receives, handles, and elevates to ASMs, customer inquiries regarding SMFI products and concerns.

Under the direction of the Area Sales Manager, this position focuses on managing territory sales orders by ensuring accurate and timely processing of orders, collaborating with Supply Chain Group on the possible additional inventory to achieve excellent service level, conveying the final volume delivered to Sales Account Specialist (SAS) and communicating with the Area Sales Manager (ASM) for the final allocation. He/ She also maintains daily sales records as a basis for reports to the ASM and SAS.