Sales Clerk (SM Nuvali)

International Toy World, Inc.; Mimaropa; On-site; PHP 201,000 - 290,000; Full time

Job summary

International Toy World, Inc. is seeking a friendly sales associate to deliver knowledgeable customer service and assist shoppers in selecting toys that fit their needs. You will greet customers, answer questions, and help them explore the product range with enthusiasm in a welcoming environment.

Role includes guiding customers to checkout, handling payments, restocking displays, and maintaining organized shelves to ensure a positive shopping experience for all visitors.

Responsibilities

• Provide excellent customer service and address customers' questions and concerns.
• Assist customers in selecting merchandise by listening to needs and offering appropriate products.
• Guide customers to the checkout counter and ensure smooth payment process.
• Replenish stock on display and keep shelves organized and appealing.

Job description

Primary Responsibility:

Responsible for performing direct selling through knowledgeable, courteous, friendly and efficient customer service

Key Accountabilities:

Customer Engagement

• Ensure high levels of customers’ satisfaction through excellent service.




• Acknowledge the presence of customers, listen and pay attention to their needs.




• Attend to customer complaints with eagerness and understanding.

Daily Operations

• Consistently follow and abide by the company’s established policies and procedures.




• Attend and assist customers in the selection and choice of merchandise style, color or size.




• Direct the customers to the nearest counter for payment of the merchandise.




• Replenish stocks on display and ensure availability of stocks in the selling area.