Sales Associate

Specialty Lifestyle Concepts, Inc.; Philippines; On-site; PHP 223,000 - 357,000; Full time

Job summary

Specialty Lifestyle Concepts, Inc. is seeking a Sales Associate to representar the brand and provide a luxurious lifestyle experience to clients. You will attentively understand needs and guide clients through the brand’s heritage and craftsmanship with storytelling.

Collaborate with the team to hit sales targets. The role emphasizes strong client relationships, in-depth product knowledge, and a passion for fashion and luxury retail.

Qualifications

• Bachelor’s degree in any field.
• 2–5 years in luxury/fashion retail or customer service.
• Strong communication, relationship-building, and customer service skills.
• Keen interest in fashion and luxury retail; well-groomed.
• Team player with multi-tasking and goal-driven mindset.

Responsibilities

• Strengthen client relationships and assist with product inquiries, purchases, and after-sales service.
• Develop long-term relationships through excellent customer service.
• Apply selling strategies to achieve individual and team targets.
• Maintain arrangement, replenishment, and condition of items with Visual Merchandising.
• Coordinate with clients for CRM activities initiated by PR & Marketing.

Skills

Communication

Interpersonal skills

Customer service

Fashion/luxury retail

Team player

Education

Bachelor's degree

Tools

CRM software

Job description

As a Sales Associate, you will represent the brand thoroughly and provide a luxurious lifestyle experience to clients. You will attend to each client with care and professionalism, and get to know their needs, as you help them discover the brand’s rich heritage and craftsmanship through a skillful storytelling approach. The Sales Associate collaborates with the entire team to achieve both individual and team sales targets.

Duties and Responsibilities:

Strengthen client relationships and assess each client’s needs while providing assistance in product inquiries, purchases, and after-sales services

Develop long-term and quality relationships with clients through the utmost customer service.

Apply the different selling strategies to ensure the achievement of individual and team sales target

Maintain the arrangement, replenishment, and condition of items in coordination with the Visual Merchandising team

Coordinate with the clients for the CRM activities initiated by the PR & Marketing department

Qualifications:

• A graduate of Bachelor’s Degree in any field
• At least 2-5 years of background in luxury/fashion retail or customer service industry (airlines and hospitality)
• Possesses strong communication and interpersonal skills, with excellent relationship-building skills and unmatched customer service
• Must have a keen interest in fashion and an understanding of the luxury retail industry, with good grooming
• Must be a team player and able to contribute to the overall objectives and strategies of the boutique
• Has a client-focused mindset, can multi-task, and goal-driven